Loan Officer - Internal

WSECU is seeking a motivated and member-focused Mortgage Loan Officer - Internal to join our Residential Lending team! In this role, you’ll partner closely with branch staff and internal teams to serve members’ home financing needs, guiding them through the mortgage process with expertise and care. You’ll manage a strong pipeline of primarily inbound opportunities, deliver timely and compliant loan solutions, and build lasting relationships that reflect WSECU’s Brand Promise. If you thrive in a collaborative, service-driven environment and enjoy turning everyday member interactions into meaningful lending solutions, this is a great opportunity to make an impact! Your day may include: Originating mortgage loans by promoting and delivering WSECU’s mortgage and home equity products to members and prospective members within assigned branches Building strong relationships with branch staff and partners to supporting member needs and driving internal referrals Pricing, structuring, and disclosing loans accurately and in compliance with regulatory requirements Meeting or exceeding individual production and service goals Delivering an exceptional member experience by communicating proactively, managing expectations, and ensuring timely, high-quality loan closings Managing a pipeline of loans, including submitting complete and accurate loan packages and maintaining consistent follow-through Maintaining NMLS licensing and staying current on products, systems, and mortgage industry trends and competition Participating in required meetings, trainings, and Community Homeownership initiatives Supporting branch and team operations by participating in huddles, educating staff, covering queues as needed, and maintaining regular branch presence Contributing to continuous improvement by identifying opportunities to enhancing processes, tools, and member experience What you bring to the team: At least three (3) years of demonstrated mortgage loan origination experience, including familiarity with FHA/VA requirements College degree in business or closely related field is preferred (related experience may be substituted, year for year, for academic achievement) Bonus Points if you have: Experience with condos, jumbo loans, and manufactured homes Competitive pay: $30.47 - $ 45.70 hourly + commission, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package. The target starting pay for this position is $30.47 - $38.08 hourly, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant’s pay history into account. The range above allows our employees room for growth through annual merit and other pay increase during their tenure in the position. Where we’re located: 330 Union Ave SE, Olympia, WA 98501 (HQ) Where you’ll work: This role operates out of WSECU branches in the Spokane and/or Yakima areas. Please check our Branch Locations to find which are closest to you. Additionally, there are some expected days at our HQ location. When you’d work: Monday - Friday 8:30am – 5:30 pm, full time minimum 40 hours per week, with scheduling flexibility required to meet the needs of this non-exempt position. Perks: Here are a few benefits and perks we offer: Medical, Dental, Vision, and Life Insurance with Premium options covered by WSECU Full-Time Regular employees accrue general leave and sick leave, on a monthly basis Part-Time employees accrue general leave, on a monthly basis 11 Paid Holidays Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees Employer paid Long Term Care plan for Part-Time employees 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service Paid Volunteer Leave Tuition Assistance Employee Assistance Program & Employee Discounts And, you get to work with some awesome people! WSECU was named to the Forbes Best-In-State Credit Union list in 2025, making us the only credit union in Washington to earn this recognition five years in a row! Ind1 #LI-Hybrid We look forward to reviewing your application! All applicants must include a resume. Visa sponsorship not available. Contact us at View phone number on click.appcast.io with any questions. We champion our employees’ unique differences because we believe diversity is critical to the success of our members and the communities we serve. We’re proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law. Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact View phone number on click.appcast.io or email us for assistance. We are a member-powered credit union that provides unparalleled service. From today’s small transactions to tomorrow’s big financial goals, we're the champion in our members' corner every step of the way. We’re not-for-profit, so we can focus on our members and on investing in the communities that make Washington such an amazing place to call home.