Medicaid Collections Specialist

To support revenue cycle operations, the full-time remote Medicaid Collections Specialist I will perform collection follow-up on outstanding insurance balances, identify claim issues, and ensure timely resolution in compliance with government and managed care contract terms. Key responsibilities Perform follow-up on outstanding insurance balances, obtaining payment confirmation or required documentation within the required timeframe Document all actions taken on accounts to ensure a clear and traceable resolution process Make outbound calls to insurance payers while maintaining professional communication and handling incoming correspondence efficiently Required qualifications H.S. Diploma or GED required; Associate Degree in Business, Finance, Healthcare Administration, or a related field preferred 0-2 years of experience in medical collections, accounts receivable, billing, or healthcare revenue cycle operations required Experience with insurance follow-up, claim resolution, and payer communication in a healthcare setting preferred