Computer Lab Facilitator

Computer Lab Facilitator - Full-Time

At Easterseals Redwood, we believe in the power of purpose and the power of work. We empower children and adults with disabilities, military veterans, and people facing disadvantages in our region to live full and meaningful lives. Our programs are designed to meet individuals where they are -- to enrich education, expand employment, enhance health, and elevate our communities. By 2030, 10,000 people each year will say Easterseals Redwood makes their lives better. As one of the largest human service providers in the region, our team members won't rest until every one of us is valued, respected, and accepted.

Our Values: Believe in people, Joy, Inclusion, Curiosity, Impact, and Courage

Why join Easterseals Redwood as a Computer Lab Facilitator:

• PTO and Extended Illness Time
• Health Insurance options
• 401K Retirement Plan with a company match
• Dental and Vision Insurance options
• Disability Insurance options
• Education and Professional Development Assistance
• Humana Employee Assistance Plan
• 10 Paid holidays
• Growth Opportunities

Position Summary: Easterseals is changing the way the world views and defines disability by making profound and positive differences in people's lives every day. In Greater Cincinnati, we do this with a focus on building a more diverse and inclusive workforce and community by supporting people living with intellectual and developmental disabilities, veterans and military families, and people facing economic disadvantages.

Job Responsibilities:

• Responsible for data entry of client information
• Responsible for client follow-up calls
• Scheduling of conference calls, Zoom, Teams, etc.
• Interacts with staff, customers and the community in a positive and respectful manner
• Assists with facilitating day-to-day operations in the lab
• Creates and maintains a positive environment for customers that provides a safe space for them to decompress, de-escalate and feel supported
• Helps to de-escalate customers who are demonstrating heightened behavior
• Ability to understand and effectively work with technology
• Assists with selecting appropriate training methods or activities (e.g., simulations, mentoring, on-the-job training, professional development classes)
• Use known education principles and stay up to date on new training methods and techniques
• Manage and maintain in-house training facilities and equipment
• Experience with Google Classroom/Google Docs
• Hands-on experience coordinating multiple training events in a corporate setting
• Adequate knowledge of learning management systems and web delivery tools
• Experience with e-learning platforms
• MS Office proficiency
• Advanced organizational skills with the ability to handle multiple assignments

Required Education and Experience:

• Minimum of an associate's degree from an accredited college or university and one year of experience in the field of developmental disabilities;
• Or relevant experience on a year-for-year basis, or credentialing that substitutes for the educational requirement;