Compliance Manager

Summary/Objective: LDF Holdings, LLC, a tribally owned enterprise in the Tribal Lending Industry, seeks an experienced and highly skilled Compliance Manager to oversee the Compliance Department’s operations. This role will be responsible for the management, oversight, and reporting on the department’s strategic initiatives, day-to-day operations, audit processes, budget planning, internal controls, and training programs. The Compliance Manager will collaborate closely with other departmental managers and executive leadership and will report directly to the Operations Manager. This position is integral to ensuring that all business practices comply with applicable federal, state, and tribal regulations. Key Responsibilities and Duties: The Compliance Manager will be responsible for the following duties, which are not exhaustive but represent the primary responsibilities of the position: Compliance Reporting and Strategic Planning: Develop and present detailed compliance reports to Executive Management, the Board of Directors, and external stakeholders, as required. Contribute to the development of compliance strategies for the organization by conducting thorough research, analysis, and providing actionable recommendations. Compliance Oversight and Monitoring: Establish, maintain, and regularly update compliance Standard Operating Procedures (SOPs) to ensure adherence to regulations. Direct and conduct both internal and external audits of company operations, servicers, and departments to identify gaps and maintain high standards of internal compliance control. Oversee and manage the complaint processes, directing investigations to ensure timely resolution and proper documentation. Regulatory Compliance Assurance: Conduct comprehensive reviews and tests of operational practices to ensure compliance with applicable federal and state regulations, including but not limited to BSA/AML, TILA, GLBA, FDCPA, EFTA, UDAAP, and ECOA. Collaborate with third-party compliance vendors to manage monthly updates, assessments of internal compliance audits, and recommend necessary changes. Training and Development: Develop and implement robust training programs for onboarding new hires, ensuring that compliance-related topics are addressed effectively across the organization. Provide ongoing training initiatives for staff, including cross-training opportunities and new skill development, in coordination with department managers. Leadership and Supervision: Supervise, mentor, and evaluate the performance of Compliance Department team members, ensuring the efficient and accurate completion of assigned tasks and projects. Conduct regular performance reviews and provide feedback to enhance employee performance, including setting clear goals and objectives for the team. Compliance Management Systems: Manage the organization’s Compliance Management Systems (CMS), ensuring effective tracking, reporting, and response to compliance-related matters. Oversee vendor relationships and agreements pertaining to compliance management, ensuring all external partnerships align with the organization’s compliance requirements. Regulatory and Tribal Knowledge: Maintain up-to-date knowledge of regulatory changes and trends in the financial services industry, particularly as they pertain to tribal lending operations. Ensure all practices are in line with tribal ordinances and Sovereign Immunity, facilitating compliant and efficient operations. General Administrative Responsibilities: Attend educational workshops and seminars to maintain professional and technical knowledge. Perform any other duties as necessary and directed by the Operations Manager or Executive Management. Additional Responsibilities: This job description is intended to provide an overview of the primary duties and responsibilities for this position. It is not an exhaustive list and may evolve with business needs. The employee may be required to perform additional duties as assigned by management, which may change from time to time with or without notice. Supervisory Responsibilities: This position directly supervises Compliance Officers, Compliance Agents, and Complaints Handling Specialists. The Compliance Manager will ensure that all team members meet performance expectations and regulatory requirements, fostering a culture of continuous improvement and compliance within the department. Work Environment: This position operates primarily in a professional office environment, using standard office equipment such as computers, phones, photocopiers, and filing systems. Position Type/Expected Hours of Work: Full-Time, Exempt Standard working hours are Monday through Friday, 8:00 AM to 4:30 PM. Occasional evening and weekend hours may be required based on the needs of the organization. Travel: Occasional travel may be required for compliance-related audits, conferences, or training sessions. Compensation and Benefits: Occasional travel may be required for compliance-related audits, conferences, or training sessions. Native American preference will be applied to hiring of this position as defined in Title 25, U.S. Code, Chapter 14, Subchapter V, subsection 273 & 274. We are an equal opportunity employer with preference given to qualified Native American applicants in accordance with federal law and tribal policy. Requirements Physical Demands: The position is predominantly sedentary. However, occasional filing may be required, involving the ability to lift files, open filing cabinets, and bend or stand as necessary. Required Qualifications and Experience: Education: Associate degree in Business Administration, Finance, or a related field. Candidates who do not meet the specified educational requirements may still be considered based on a combination of relevant experience and experience in compliance management. Experience: A minimum of three (3) years of experience in compliance management, ideally within the financial services or online lending industry. At least one (1) year of experience managing or advising on compliance with federal, state, and tribal regulations such as BSA/AML, GLBA, TILA, FDCPA, EFTA, UDAAP, and ECOA. Demonstrated ability to evaluate complex regulatory issues and develop compliance strategies. Skills: Strong analytical and problem-solving abilities, with a track record of assessing and resolving regulatory challenges. Advanced proficiency in written and verbal communication, with the ability to present complex compliance information in a clear and concise manner. Expertise in time management, prioritization, and organizational skills. Proven ability to lead and supervise a team, providing mentorship and performance evaluations. In-depth knowledge of Tribal operations, ordinances, and Sovereign Immunity. Preferred Qualifications: Education: Bachelor’s Degree in Business Administration, Finance, or a related field. Experience: Two (2) years of experience in a tribally owned tribally owned or regulated financial institution. Required Pre-Employment Screening: LDF Business Development Corp. is committed to a drug‑free workplace. To qualify for this position, applicants must agree to pre‑employment drug screening and potential random testing, as required thereafter. #J-18808-Ljbffr Lac du Flambeau Business Development Corporation