Customer Service Representative - State Farm Agent Team Member
Derrick Elzey - State Farm Agent
Job Description
Job Description
Benefits:
- Company parties
- Free food & snacks
- Opportunity for advancement
- Training & development
Part-Time Customer Service Representative
State Farm Insurance Agent located in Berlin, MD is seeking an outgoing, career-oriented professional to join their team. ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Derrick Elzey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities
- Highlighted focus on Tier 1 Service and Financial Service Admin Support
- Handle unlicensed/clerical activities (not an exhaustive list)
- Answer the telephone
- Answer billing questions
- Respond to customer requests
- Scan and attach documents to customer accounts
- Initiate contact with a prospect or customer for the purpose of recording future x-dates or setting appointments to talk with a licensed and authorized producer or be transferred to a licensed and authorized producer.
- Training
- Personal Development during weekly meetings
- Valuable experience
- Hourly pay + bonus opportunities
- Be available Monday - Friday 9:00 AM - 2:00 PM
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Self-motivated
- Proactive in problem solving
- Dedicated to customer service
- Pride in getting work done accurately and timely
Vacancy posted 15 days ago
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