Housekeeper

Job Description

Job Description

Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people.

CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff.

We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Oakland location, which has been operating since 2005, we offer a full continuum of housing and support services to young people. Our program is continuing to grow and will be adding 20 new beds for young people over the next year.

Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package.

POSITION SUMMARY:

Housekeepers are an essential and core position on our operations team. CHC is looking for passionate, qualified Housekeepers who are skilled in supporting our facilities and operations need to overall support our youth who have experienced homelessness and human trafficking, have experienced trauma identify as LGBTQ+, are gender non-conforming, and/or who often face multiple issues and have complex needs. Youth Engagement Specialists will have knowledge and/or experience utilizing a strengths-based, harm reduction framework, using trauma-informed practices and will value working within a multi-disciplinary team to create a safe inclusive environment for all.

All CHC staff work together to facilitate safety and comprehensive programming for youth in our housing programs. Our Housekeepers are responsible for maintaining a clean, safe and welcoming environment for residents, guests, staff, and visitors. This position performs daily housekeeping duties throughout the facility. The ideal candidate is dependable, detail-oriented, customer-service focused, and capable of maintaining a high standard of cleanliness and facility appearance.

ESSENTIAL FUNCTIONS:

Housekeeping Responsibilities

• Perform daily cleaning of offices, common areas, restrooms, kitchens, dining areas, meeting rooms, and other facility spaces.

• Sweep, mop, vacuum, dust, and sanitize assigned areas.

• Clean and disinfect high-touch surfaces in accordance with health and safety standards.

• Replenish restroom and janitorial supplies as needed.

• Collect and dispose of trash and recycling.

• Report housekeeping concerns, safety hazards, or facility issues to management.

• Assist with room turnovers, move-ins, move-outs, and special cleaning projects.

• Maintain housekeeping equipment and janitorial storage areas in a clean and organized manner.

Safety & Compliance

• Follow all OSHA, health and safety, and organizational policies and procedures.

• Maintain a safe work environment and use proper personal protective equipment (PPE).

• Ensure tools, equipment, and chemicals are stored and used safely.

• Identify and report safety hazards immediately.

• Maintain accurate maintenance logs and inspection records.

Customer Service

• Interact professionally and respectfully with residents, youth, staff, visitors, vendors, and community partners.

• Respond to maintenance requests in a timely and courteous manner.

• Support a positive, inclusive, and welcoming environment for all occupants.

JOB REQUIREMENTS:

EDUCATION: High school diploma or GED required.

EXPERIENCE: Minimum 2 years of housekeeping or custodial experience preferred.

SKILLS: Knowledge of cleaning methods, equipment, and chemicals. Experience with basic maintenance equipment. Strong organizational and time-management skills. Ability to work independently with limited supervision.

WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. As we are open 24/7, Staff are required to work one weekend day, and holiday work may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud.

SUPERVISORY DUTIES: Not Applicable. This position does not supervise other staff members.

PHYSICAL REQUIREMENTS: Frequently stand, walk, bend, kneel, climb, and reach. Lift and carry up to 50 pounds regularly. Work indoors and outdoors in varying weather conditions. Operate cleaning equipment, ladders, and maintenance tools safely.

EQUIPMENT USED: The Housekeeping staff are expected to safely operate and utilize a variety of housekeeping equipment, including commercial cleaning equipment, work order management software, and required personal protective equipment (PPE) to effectively perform assigned duties and maintain a safe, clean, and functional facility . PERFORMANCE MEASURES: Completion of assigned work orders within established timelines. Facility cleanliness and appearance standards maintained. Compliance with preventative maintenance schedules. Positive feedback from residents, staff, and visitors. Adherence to safety and regulatory requirements.

ADDITIONAL: As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old.

We Are an Equal Opportunity Employer

Covenant House California (CHC) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. CHC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHC will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply.

Covenant House California is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require accommodation due to a disability to complete this application OR to participate in other aspects of the hiring process for which you have received an invitation, please reach out to our HR team. Contact us at View phone number on ziprecruiter.com, Monday through Friday, 7 a.m. to 4 p.m., Pacific Time or email us at View email address on ziprecruiter.com .

If you are experiencing issues submitting your application and accompanying materials, please email View email address on ziprecruiter.com .