Account Manager

Account Manager

Hybrid NE - Omaha, NE 68137

Overview

Position Type Full Time Travel Percentage Up to 35%

We are seeking a relationship-driven Account Manager who enjoys partnering with customers to help them maximize the value of their technology investment. In this role, you'll manage a portfolio of existing clients, identify opportunities for growth, lead strategic account planning, and serve as a trusted advisor while driving retention and revenue expansion.

We Value: Integrity, Collaboration, Excellence

Spend your Days:

• Develop a deep understanding of customers' business models and how they use LTi products to foster growth and retention.
• Achieve assigned sales quotas by driving customer retention, renewals, and expansion opportunities within an existing customer portfolio.
• Serve as a client advocate by building professional relationships with key stakeholders, including C-level executives.
• Execute customer growth strategies and lead presentations.
• Meet assigned targets for customer retention and satisfaction.
• Proactively manage contract renewals.
• Gain expertise in LTi's product offerings, including our cloud hosting model and technology suite.
• Collaborate with the Customer Success and Product team to support communication and adoption of roadmap initiatives.
• Collaborate cross-departmentally with teams such as Customer Success, Business Development and Product to meet quota/client upsell, mitigate potential attrition and achieve strategic account goals.
• Identify opportunities to grow client accounts organically.
• Demonstrated ability to identify expansion opportunities while maintaining trusted advisor relationships.
• Maintain accurate customer records, opportunities, pipeline activity, and account plans within the CRM.
• Represent LTi at industry events, conferences, and our annual company conference.
• Stay informed on industry trends, customer challenges, and competitive developments through professional publications, networking, and market research.
• Perform other sales and marketing-related duties as needed.

You Value: Service, Resourcefulness, Ownership

Qualifications

What you must bring with you:

• Bachelor's degree in Marketing, Advertising, Public Relations, Finance, Accounting, Business Administration, or equivalent experience.
• 3+ years of account management, sales, or relationship management experience preferred.
• Experience in software or financial services industries is a plus.
• Familiarity with accounting, banking, or investment services is beneficial.
• Proficiency with Microsoft Office products.
• Ability to travel up to approximately 35% as needed.

What would help you succeed at LTi:

• Proactive approach to customer management
• Excellent task management/follow up skills
• Strong written and verbal communication skills
• Ability to prioritize and adapt to changing demands.
• Capable of managing multiple projects and priorities in a fast-paced environment.
• Quick and proactive learner with a customer-centric mindset.
• Analytical and data-driven.
• Persuasive and influential communicator.

And what you'll get in return:

• Competitive salary and a nice suite of benefits
• The opportunity to work on a next generation product
• A group of smart, dedicated professionals to spend your days with
• An employer that cares about its employees and their families as well as the community it resides in

LTi Technology Solutions, headquartered in Omaha, Nebraska, is a market leader in asset finance technology. We got our start over 35 years ago by creating a comprehensive software solution to empower finance institutions and Lease/Loan Brokers. Our customers count on us to help them improve operational efficiencies through technology automation and modernize the customer experience with our innovative solutions. We strive to be not only the largest solution provider but also one of the top companies to work for in Omaha and beyond.