HVAC Truck Based Sr Controls Service Technician

What you will do Conduct preventive maintenance, repair, installation, and commissioning of systems under minimal supervision. Provide general servicing of building automation systems, including detailed troubleshooting of systems. Mentor control technicians, service technicians, and mechanical technicians on building automation activities. Complete required project and service documentation. Provide customers with the highest level of service to solve building inefficiencies and resolve service‑related items. Act as a trusted advisor, providing solutions and outcomes at the time of service. How you will do it Diagnose and repair complex control systems malfunctions, with extensive knowledge of electronic or digital controls systems. Test and write modifications in multiple programming languages of systems software. Consult with customers through data gathering and site assessments, providing field proposals for retrofits, upgrades and enhancements. Assist sales with technical recommendations for sales leads. Manage assigned work to meet professional execution of time and customer satisfaction. Report problems or changes to management immediately. Coordinate with branch manager, service manager, project manager or subcontractors on projects. Provide sketches of field changes and discrepancies for engineering corrections and drawings. Assist in job layouts and bid proposals. Install and modify software and graphics. Communicate with customers upon arrival and before leaving the work site. Ensure high levels of customer satisfaction. Meet regularly with customers to become familiar with operating problems, keep them informed on service provided, and recommend system enhancements. Promote the sale of add‑on work. Adhere to all safety standards and provide safety leadership and instruction to technicians. Train customers in control system operation, deliver manuals and training documentation. Mentor certification of controls technicians and service technicians on complex building automation systems. Compile job documentation such as certificate of completion, customer training forms, certificates and punch lists. Conduct self‑study to improve technical proficiency and complete required certifications. What we look for Dedicated member of a North America branch team willing to learn and be responsible for system trouble‑shooting, repair and aftermarket services. Minimum of six years of commercial controls troubleshooting experience in the HVAC industry (buildings, chiller plants and systems). Vocational school program graduate, associate’s degree, or two years of experience in servicing electronic and/or mechanical systems. Demonstrated ability to install and/or service electronic control systems and HVAC equipment. Effective communication skills to represent Johnson Controls on customer sites. Ability to explain technical information to technical and non‑technical people. Strong writing skills and understanding of software applications and programs. Knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems. Certifications as required by the company. Compensation and Benefits Hourly range: $29‑$40, determined by education, experience, knowledge, skills and market data. This position includes a competitive benefits package. Equal Employment Opportunity Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non‑discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. #J-18808-Ljbffr