Investigative Analyst

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers, fostering an inclusive workplace culture where every employee feels respected, valued, and empowered to contribute to the company’s success. Job Description Reviews and investigates customer cases, reports and work for potential and actual loss, minimizing fraud, Anti‑Money Laundering (AML), and organizational risk. Performs early detection of suspicious activity and leads the work of and/or trains detection and investigation staff. Researches and analyzes bank activities to detect and prevent possible fraudulent and suspicious activities, recommends disposition, and identifies gaps and control enhancements. Uses defined research procedures to identify and resolve issues, identifies trends, and escalates as appropriate. Follows standards and practices to mitigate fraud, AML, and other risk exposures, sharing best practices among the team and service partners. Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as needed. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. They should have strong analytical, communication, and organizational skills, with an ability to manage and prioritize a case load independently. Preferred Skills Analytical Thinking, Customer Solutions, Decision Making, Operational Risks, Problem Resolution, Researching, Risk Mitigation Strategies Competencies Anti‑Money Laundering/Sanctions Policies and Procedures, Business Ethics, Business Process Improvement, Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Information Capture, Operational Risk, Problem Solving, Standard Operating Procedures Work Experience Roles at this level typically require a university/college degree with less than 1 year of professional experience or completion of a formal development program. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education Bachelor’s Degree Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $41,250.00 – $75,625.00 Salaries may vary based on geographic location, market data, and individual skills, experience, and education. Benefits PNC offers a comprehensive range of benefits, including medical, prescription drug, dental, and vision coverage with a Health Savings Account feature; life insurance; short and long‑term disability protection; 401(k) with company match; pension and stock purchase plans; dependent care reimbursement; adoption, surrogacy, and doula reimbursement; educational assistance; and a robust wellness program with financial incentives. Paid time off includes maternity and/or parental leave, up to 11 paid holidays each year, optional absence days, between 15 to 25 vacation days per year based on career level, and additional time based on years of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io, including “accommodation request” in the subject line and your name, the job ID, and preferred contact method. Applicants may also call View phone number on click.appcast.io and say “Workday” for accommodation assistance. All information provided will be treated confidentially and used only as necessary to provide reasonable accommodations. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other category protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr