Senior Systems Analyst

Senior Systems Analyst

The Senior Systems Analyst will lead the expansion of standard processes in IQMS ERP (now called DELMIAworks) and related applications to scale business operations, improve existing practices, and address new business requirements. This role requires a deep working knowledge and understanding of core business systems, including but not limited to IQMS and/or Oracle. Knowledge of all areas covered by the ERP system is required, including manufacturing, planning, purchasing, finance, reporting, etc.

Responsibilities include performing systems setups and configurations to support business operations, designing and developing Crystal Reports for various business needs, generating and analyzing reports to provide actionable insights to stakeholders, implementing and supporting IQMS applications and solutions, collaborating with cross-functional teams to understand requirements and deliver solutions, troubleshooting and resolving system issues promptly, ensuring data integrity and security across all systems, traveling up to 25% to various locations as needed for project implementation and support, leading the development and implementation of various ERP modules in consultation with business leaders from manufacturing, operations, quality, finance, and supply chain, ensuring delivery of key business systems projects within scope, schedule, and budget, gathering, analyzing, and documenting functional/technical requirements for new projects and enhancements to existing solutions, creating, managing, and performing system-testing activities for releases and upgrades, researching production system issues, resolving user problems, and escalating when necessary, performing application and process-specific training activities to educate technical and non-technical users about the solutions you configure and support, documenting system configurations and system application test protocols in support of quality compliance validation, establishing standards for the use of IQMS within the business, prioritizing enhancement requests, providing recommendations for version control and upgrades, working with business stakeholders to leverage ERP capabilities to drive efficiencies and accurate reporting, coordinating with the IT Infrastructure team and outside vendors to ensure high reliability of ERP systems in a 24x7 manufacturing environment, interacting regularly with shared services and operations leadership to ensure alignment of business applications roadmap with business strategy, evaluating and possibly implementing related and supporting ERP systems (i.e., reporting packages, Business Intelligence tools, etc.), and other duties as assigned.

Physical demands include regularly required to sit, stand, bend, reach and move about the facility; some light lifting possible.

Requirements include a Bachelor's degree in information technology, Computer Science, or a related field, 3+ years of experience with IQMS and Crystal Reports, strong understanding of systems setups and configurations, proficient in designing and developing Crystal Reports, excellent problem-solving and analytical skills, ability to work independently and as part of a team, strong communication and interpersonal skills, willingness and ability to travel up to 25%, solid experience delivering and implementing ERP solutions across multi-site manufacturing organizations, extensive experience implementing and supporting IQMS, strong knowledge of manufacturing operations, strong skills with SQL and Crystal Reports required, excellent verbal and written communication skills, including the ability to communicate complex ideas concisely to a variety of stakeholders, ability to manage multiple complex projects and initiatives with minimal oversight, self-motivated, organized, accurate, and detail-oriented, with a strong sense of urgency.

Preferred qualifications include previous experience in the manufacturing industry, particularly in plastics manufacturing, experience with other reporting tools and ERP systems, experience in multi-ERP environments, experience with IT integration of acquired companies, experience implementing quality management systems.