Energy Area Service Technician Lead

Area Service Technician Lead

The position of an Area Service Technician Lead is of great significance to Valley Wide Cooperative. A person in this position is accountable for managing service technicians in their areas as well as installation and maintenance for cooperative energy customers. This position is responsible for performing all services in a safe and timely manner. This is a safety-sensitive position.

Basic requirements of the position and must be performed competently:

• Responsible for managing service technicians within assigned area.
• Responsible for installing propane tanks, including digging trenches and installing gas piping.
• Responsible for installing gas operated appliances, such as fireplaces, heaters, and hot water heaters.
• Perform HVAC maintenance service on appliances.
• Responsible for staying current with all state and local applicable codes.
• Perform proper safety inspections on both new and existing systems as required by code.
• Attend available trainings to stay current with changes in the industry.
• Assist with new account sales.
• Complete proper documentation for all services rendered.
• Perform other duties as assigned.
• Oversee a team within a specified area/region.

Essential job qualifications/prerequisites:

• 5+ years' experience as a service technician.
• Class B CDL required, HAZMAT and tanker endorsements preferred.
• Maintain current license that apply to the position.
• Must be available to work on call hours.
• Clean driving record with all applicable endorsements required experience with fast-paced delivery experience preferred.
• Must have strong communication skills; ability to communicate in appropriate, professional manner with managers, supervisors, employees, customers, vendors, and general public.
• Must be able to make appropriate decisions and execute them according to policy.
• Must maintain appropriate and expected levels of customer service throughout the store.
• Must have ability to determine order of need and task priority based on level of importance.
• Must have a manager focus in all interactions and exhibit strong critical thinking/problem solving skills.
• Must exhibit a professional and positive image.