Customer Service Manager - State Farm Agent Team Member
Chrissutherlandagency
Benefits 401(k) matching Bonus based on performance Dental insurance Donation matching Health insurance Paid time off Role Description As a Customer Service Manager with State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. Qualifications 5+ years of experience in customer service, with 2+ years in a managerial role. Leadership and organizational skills. Communication and problem-solving abilities. #J-18808-Ljbffr
Vacancy posted 1 day ago
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