Business Analyst

The Business Analyst position will work within Bonneville Power Administration’s (BPA’s) Transmission Infrastructure Asset Management (TI) organization on the Internal Operations (TIB) team. This position will provide support for projects under the Process Data & Information Systems (TIBP) Programs by providing recommendations to business stakeholders and facilitating the gathering and analysis of information using standard tools and approaches to help clarify business operations, functions, perform gap analysis, document/map the current and future states, identify solution alternatives, evaluate the alternatives, and define processes. This position will also assist the Internal Operations Manager in overall Transmission Infrastructure Asset Management business processes, strategy, analysis, and development. Responsibilities Facilitate large teams in problem solving and identifying improvement opportunities using industry methodologies (e.g. Kanban, GE Workout or similar tools/models). Perform organizational maturity analysis, assess gaps, and draft maturity roadmaps based on BPA management goals and objectives. Provide analysis and support in the development/drafting and recommendation of tools for organizational alignment, strategic content, alignment of capabilities and work, and a roadmap for success. Conduct background research and interview end-users, stakeholders and other internal customers to gather and understand customer/end-user requirements, which may include software solutions and/or business process, procedure or workflow development, present solution recommendations for BPA management, executive, stakeholder consideration and approval. Collaborate with Subject Matter Experts (SMEs), other analysts, specialists and teams to perform root cause analysis and lessons learned, as part of identifying opportunities to apply business or process improvement strategies. Support the structure for, facilitate the planning of, and provide assistance with the development/drafting, recommendation and implementation of BPA management approved initiatives, studies, analyses, and projects supporting business and process analysis and continuous improvement efforts. Review and assess business process change impacts and recommend appropriate change mitigation activities. Plan, facilitate and conduct working sessions to analyze and document/map current state processes and value streams, and future state processes and value streams. Facilitate decision making to verify that key requirements of the future state are vetted and agreed to across the Transmission Infrastructure Asset Management Value Chain. Perform all analytical tasks related to a project, including requirements definition, validation, management and supporting documentation (e.g. process flows, user stories, use cases) and related testing; assist BPA management with implementation activities that contribute to system, process, and/or business improvements. Provide background information, technical input, options and recommendations that facilitate decision-making and that will enable key requirements of improvement projects, project milestones and/or implemented solutions to be met. As requested, perform appropriate testing of recommended and/or management-approved solutions, which may include creating/drafting and recommending new analytical tools or components, new or revised workflows, processes, standards, business‑case criteria, and/or mitigation measures. Facilitate the definition and documentation of business and functional requirements. Conduct user/stakeholder interviews and facilitate joint requirements sessions. Draft requirements documentation, review with user representatives, recommend priorities and obtain user sign‑off. Maintain the requirements documentation created and map it to specific delivery releases and schedules. Prepare use cases, process models and activity diagrams to support a project, coordinate efforts with business process activities when needed. Verify with user representatives that use cases and process models accurately portray specific business processes. Collaborate with staff and user representatives to verify that all user requirements are accommodated. Participate in user/stakeholder review of program/project artifacts and obtain sign‑off. Trace acceptance criteria to business and functional requirements and support the development of test plans. Provide input to program/project managers on schedules and program/project plans with particular emphasis on analysis‑related activities. Collect and document detailed descriptions and specifications of user needs, business rules, functionality and steps required to develop or modify business solutions. Promote and maintain effective client and stakeholder relationships. Work with clients and stakeholders to understand and facilitate requirement changes including changes in scope. Translate business requirements into definitions and solutions. Identify problems, research alternatives, prepare presentations, recommend and assist BPA management with implementing solutions. Collaborate with developers and subject matter experts to establish the technical vision and analyze potential trade‑offs between usability and performance needs; work with appropriate BPA manager/personnel to reconcile and determine acceptable “trade‑offs”. Design/draft templates and tools to support the project management methodology, including creating, recommending and utilizing tools (such as MS Project, Access, SharePoint, etc.) to assist Project Managers (PMs) in tracking and reporting project progress/status, project milestones and deliverables, as well as metrics reporting. Draft and recommend key project deliverable documents including requirements, process diagrams, workflow maps, project plans, and change management plans. Develop/draft approximate documentation to validate repeatability of processes, to facilitate training of new analytical tools and to support business continuity and knowledge transfer. Work with appropriate BPA manager/personnel to facilitate resolution of conflicting priorities and requirements, as well as conflicting team positions in order to build consensus among stakeholders and project team members. Qualifications A degree in Business Administration, Business Management, Accounting, Computer Science (or a closely related field) is preferred. With an applicable Bachelor’s degree, 8 years of experience is required. With an applicable Associate’s degree, 10 years of experience is required. Without an applicable degree, 12 years of experience is required. Experience should include direct work experience as a change manager, business analyst, strategic business partner or equivalent. Business analysis experience should be progressively more technical in nature. 5+ years’ experience applying methodology to process improvement and optimization efforts across multiple business units within a defined enterprise. Experience with large‑scale organizational change efforts. Technical interview skills sufficient to facilitate group process design/requirements gathering sessions in a business environment. Intermediate proficiency in Visio (flowcharts) or similar program. Intermediate proficiency with MS Project or similar programs. Intermediate proficiency with SharePoint or similar programs. Job Type & Location This is a Contract position based out of Vancouver, WA. Pay And Benefits The pay range for this position is $55.00 - $60.00/hr. Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Vancouver, WA. Application Deadline This position is anticipated to close on May 28, 2026. Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI) We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr Actalent