SHIFT MANAGER

Overview Shift Manager : $15.00-$17.00 hourly Responsibilities Assist in the execution of daily operations activities. Train, monitor, and reinforce food safety procedures for crew members. Act as a cash manager as needed, including setting up cash registers, opening, and verifying cash at close. Perform walk-throughs to ensure the restaurant is ready to open/close or rush-ready. Work with the restaurant management team to train, develop, and communicate with crew members and team trainers through team huddles, manager meetings, etc.; supervise crew members and team trainers to maximize retention. Supervise, coordinate, and delegate the execution of operations tasks while ensuring compliance with all company policies and procedures to “Delight Every Customer.” Collaborate with the restaurant management team to ensure quality, production, and service standards are met, and to create a safe, efficient, and professional environment for customers and employees. Help execute shift-specific procedures according to the daily operations plan; assist the management team in maintaining proper coverage via crew member schedules to meet or exceed customer service standards. Follow up and ensure resolution of Voice of the Customer issues as needed. #J-18808-Ljbffr