Labor Relations Representative

Labor Relations Representative 3

Software Guidance & Assistance, Inc., (SGA), is searching for a Labor Relations Representative 3 for a contract assignment with one of our premier healthcare clients in San Francisco, CA. 26 week contract Schedule: Mon-Fri 0800-1700, Hybrid-4 days onsite

Responsibilities

The Labor and Employee Relations Unit has responsibility for providing advice and consultation to managers, supervisors and employees in the area of labor and employee relations, including matters related to: performance management; corrective action and or discipline; contract and policy interpretation and compliance; compliance with local, state and federal employment and labor laws; principles of sound personnel management; and the grievance and complaint resolution procedures. The LR Representative 3 leads local negotiations; conducts supervisory training; ensures that management interests are represented and employee rights are protected, and promotes proactive management practices to reduce grievances, unfair labor practice charges, charges of discrimination and employment-related litigation.

• Involves establishing and maintaining satisfactory labor-management relations, including monitoring and ensuring adherence to contract provisions, participating in negotiating sessions, addressing grievances and questions of a specific group of union employees.
• Uses labor relations concepts and skills as a seasoned experienced professional with a comprehensive understanding of labor/union issues, resolves complex issues. Normally receives little instruction on day-to-day work. General instructions may be provided on new assignments and initiatives.
• Possesses strong analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.
• Demonstrates thorough knowledge of organizational policies and procedures.
• Knowledgeable regarding labor/employment law and the principles and techniques of labor negotiations.
• Able to apply effective bargaining strategies in order to ensure successful outcome for all parties.
• In-depth knowledge of the principles of advocacy in order to represent the organization in various dispute forums.
• Has knowledge of applicable state and federal laws and court decisions regarding employment related matters.
• Demonstrates skills necessary to bargain and represent the organization's interests effectively.
• Position may require specialized knowledge within labor relations field.
• Demonstrated ability to handle very difficult or volatile situations/individuals effectively.

Required Skills

• Bachelor's degree in related area and minimum four years of experience or an equivalent combination of education and experience required.
• Hands-on employee relations experience in a unionized environment is required, including writing discipline and corrective action letters, coaching and counseling managers, managing high-volume ER cases, and ensuring documentation is clear and legally defensible
• Direct experience working under collective bargaining agreements (CBAs), including handling grievances, union-related disputes, and applying contract language to real employee situations
• Employee relations experience must be tied specifically to unionized workforces, not just general investigations, compliance, or HR work in non-union environments
• Exposure to negotiations, including participating in or supporting bargaining processes, with an understanding of how negotiations impact day-to-day ER work (not required to be a chief negotiator)
• Strong communication and executive presence, with the ability to work with mid to senior-level leadership, communicate clearly and confidently, and explain decisions, risk, and rationale in a concise and effective manner Execution-focused profile, comfortable doing the hands-on work rather than overseeing it, and not operating purely as a high-level labor strategist or HRBP

Preferred Skills

• Public Sector, higher education academic experience preferred.