Customer Support Assistant
Infotree Global Solutions
- Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel.
- Records call on account history record with results of the inquiry; initiates required confirmation without direct supervision.
- Researches customer inquiries and responds to appropriate parties in a timely manner.
- Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication.
- Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded.
- Records calls, processes requests and updates account history with results of inquiry to include proper documentation.
- Processes and distributes incoming and outgoing mail for multiple clients in accordance with established service level agreements.
- Performs data entry and matches documents to appropriate accounts to ensure up to date and accurate information.
- High school diploma or G.E.D. Two or more years of customer service or other telephone experience
- Experience working with organizational functions and personnel Experience working with fax machines, computer software, and telephone technology Experience working with and skilled in the use of help desk software Other Qualifications Business and analytical problem solving skills
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Support Assistant in Madison, WI vacancy
$18 - $22 per hour
...to provide the elite infrastructure and supportive environment you need to Be the Best and... ...responsible for providing an exceptional customer experience. They manage working... ...in a similar role such as administration assistant. Preferred: 1 year in an auto body or...SuggestedHourly payDaily paidFull timeTemporary workWork at office$21.8 - $26.7 per hour
...Job Description: Position Summary: The Customer Care Representative will be responsible for responding to internal and external customer inquiries via phone and email and resolve issues within department standards and goals. They will be responsible to contribute...SuggestedHourly payFull timeContract workWork experience placementWork at office- ...The Home Depot in Madison, Wisconsin, is looking for Lot Associates to assist customers with loading their vehicles and maintaining the store entrance. This role involves customer interaction, ensuring excellent customer service as you are often the first and last associate...Suggested
The Home Depot
Madison, WI2 days ago - ...About the job HR / Recruitment Support Assistant HR / Recruitment Support Assistant Hiring Coordination & Administrative Support Role About the Role We are currently hiring for an HR / Recruitment Support position for individuals who are organized...SuggestedCurrently hiringWork at office
HRS Talent Solutions
Madison, WI5 days ago - ...and execute tests to catch issues before customers do, and work alongside experienced... ...and provides regular progress reports • Support the product development and maintenance... ...in the ISO on the job training • With assistance provide task completion time estimates...SuggestedFull time
ETC
Middleton, WI2 days ago $15.97 - $41 per hour
...temporary Client Services Representative to support our Benefits Administration team. This... ...outbound contacts promptly. Identify customer needs, clarify information, research issues... ...demands of the work environment. Assist other department personnel as needed due...Temporary workRemote workFlexible hoursShift workBaker Tilly
Madison, WI4 days ago- ...supervision, provide excellent service to the organization's customers by staying on top of compliance standards and regulations and... ...programs and tools to aid in client success, provides coaching and assistance as needed regarding operating platforms. Stays apprised of...Work at officeMonday to Friday
Fleetworthy Solutions
Madison, WI6 days ago - ...Customer Representative Madison, Wisconsin, United States As a Travel Customer Representative... ..., you will play a key role in supporting our clients throughout their travel journey... ...the moment they return home. You will assist with inquiries, resolve issues, provide...Immediate startRemote workFlexible hours
Archer Travel Group
Madison, WI5 days ago - ...You: As the face of VCA-VESVSC, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: Customer...Shift work
VCA Animal Hospitals
Madison, WI5 days ago $750 per week
...research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for administrative assistant roles, to take part in upcoming market research studies. These...Part timeCasual workRemote workFlexible hoursAFG
Madison, WI3 days ago- ...a collaborative environment and enjoy going the extra mile for customers, we want to meet you! Why You’ll Love Working Here ~100% Employee... ...client satisfaction. Performing other duties as needed to support the store. What We’re Looking For ~ High School Diploma or...Full timeWork at officeImmediate start
Kesslers Diamond Center
Madison, WI28 days ago $21 per hour
...Located in Madison, WI Salary: $21/hr We are seeking a customer service representative in the Monona area! This employer is committed... ...database Date entry General clerical and administrative support for sales team Qualifications: High level of phone skills...Work at officeMonday to FridayExpress Employment
Madison, WI2 days ago- ...Job Description We are looking for a Customer Service Representative to join our team in... ...service follow-up. In this role, you will support inbound inquiries, coordinate service visits... ..., support appointment changes, and assist during busy periods. • Help optimize the...Long term contract
Robert Half
Madison, WI27 days ago $17.5 per hour
...Call Center Agent - Customer Service Mad City Windows & Baths, a Renuity Company... ...Agent on the Customer Service Team, you'll support the lead generation and sales teams by processing... ...across all Mad City markets and help assist them with starting their home improvement...Full timePart timeLocal areaShift workNight shiftWeekend workRenuity
Madison, WI5 days ago$24 - $24.5 per hour
...CSR II - Customer Care Specialist Pellitteri Waste Systems, Inc. Madison, WI, USA Compensation: $24.00 - $24.50/hour Employment... ...inquiries and sales Provide a high level of customer support for information requests, troubleshooting service issues and coordinate...Weekly payFull timePellitteri Waste Systems
Madison, WI4 days ago- ...Customer Service Associate We're seeking a Customer Service Associate to join our team... ...are not limited to, the following: Assist customers with questions and recommendations... ...: We offer a wide variety of rewards to support your health, wealth, and mental well-being...Contract workPart timeLocal area
Dollar Tree
Madison, WI5 days ago - ...Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service...Immediate start
Caliber Collision Repair Services
Middleton, WI5 days ago - ...Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Part-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents...Part timeMonday to FridayFlexible hoursShift workWeekend work
Ruffin
Madison, WI2 days ago $20 per hour
...Our client is seeking a motivated *Customer Service Representative* to join their team in... ...customer service, call center, technical support, or related experience. * Experience... ...* Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation...Contract workTemporary workWork at officeMonday to FridayTEKsystems
Madison, WI3 days ago$45k - $49k
...Customer Service Representative At Catch Vibe Voice, we are dedicated to connecting brands with their audiences in meaningful and memorable... ...role is essential in ensuring our customers receive the best support and solutions promptly and professionally. Responsibilities:...Full timeAlphabe Insight
Madison, WI3 days ago- ...Customer Service Representative Are you a people person? Do you love helping others?... ...Representative, you will work as part of a supportive team to be the face of U-Haul company's... ...inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology...Start working todayLocal area
U-Haul
Madison, WI3 days ago $21.8 - $26.7 per hour
...Customer Engagement Representative The Customer Engagement Representative is responsible for qualifying warm leads through Marketing... ...appointment targets. Maintains a high level of product knowledge to support a high level of conversion rate from lead to appointment by...Hourly payWork at office- ...Customer Service Representative At ProMach, we're looking for people who want to shine... ...superior customer service by determining and assisting customer needs in a timely manner... ...pricing quotations and order confirmations to support aftermarket profitability objectives...
Pro Mach
Middleton, WI3 days ago - ...reach every milestone. What you'll do As a Customer Service Advisor, you are often the first and last face our... ...needs, working quickly and efficiently Provide hands-on assistance under the hood as needed Master products, services, and company...Full timePart timeFlexible hoursAfternoon shift
Valvoline
Madison, WI3 days ago $20.5 per hour
...Come launch your career with a robust, supportive and community-driven organization.... ...~8 months to 1 year of experience in customer service, preferably in a call center environment... ...partner eligibility ~ Employee Assistance Program ~ And more! All employees...H1bWork at officeWork from homeMonday to Friday2 days per weekUW Credit Union
Madison, WI3 days ago$18 per hour
...essential to the success of our retail stores. Customer Service Specialists work closely with... ...of our success, and we invest and support you in: Life with rewards, benefits and... ...satisfaction through excellent sales service Assist customers in person and over the phone by...Contract workPart timeFor contractorsWork experience placementLocal areaAfternoon shiftSherwin-Williams
Middleton, WI2 days ago$15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register... ...handle cash and card transactions, assist customers with finding pet food and...Hourly payFull timePetco
Monona, WI5 days ago- ...seeking a female Service Advisor to manage a team and ensure high customer satisfaction while overseeing daily operations. Candidates... ...ensuring timely repairs. Join a passionate team dedicated to high-quality automotive care in a supportive environment. #J-18808-Ljbffr...Local area
Meineke Car Care Centers Inc Defunct
Fitchburg, WI19 hours ago $35k - $58.6k
...Customer Service Representative (Licensing) As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience. You will handle various operational tasks and assist customers with more complex inquiries. This position...Work at officeFlexible hoursShift workWolters Kluwer
Madison, WI1 day ago- ...Midwestern Wheels, Inc. in Wisconsin is hiring for a customer-focused sales role within our Avis Budget Group licensee network. You will assist customers, recommend upgrades, and process reservations with professionalism. This role offers daily variety, performance bonuses...Weekend workAfternoon shift
Midwestern Wheels
Madison, WI19 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Assistant. Be the first to apply!
Related searches
- client relations specialist Madison, WI
- customer service expert Madison, WI
- customer service representative insurance Madison, WI
- virtual customer service associate Madison, WI
- customer service officer Madison, WI
- service representative Madison, WI
- at home customer service representative Madison, WI
- online customer service representative Madison, WI
- immediate hire customer service representative Madison, WI
- remote customer service agent Madison, WI