Senior Maintenance Manager

Senior Maintenance Manager

Are you a hands-on leader with expertise in property maintenance and a passion for delivering exceptional service? At AvalonBay Communities, we're redefining community living, and we need skilled professionals like you to keep our communities running at their best.

As a Senior Maintenance Manager, you will oversee the maintenance operations for one or more communities, ensuring the physical condition of the property meets AvalonBay's standards while delivering outstanding customer service and operational excellence.

You Will:

• Partner with office teams to optimize operations, maximize revenue, and enhance resident satisfaction.
• Manage and prioritize service requests, delegate tasks, and monitor trends to ensure timely resolutions.
• Oversee the maintenance and preventive maintenance programs, including HVAC, plumbing, electrical, carpentry, and appliances.
• Assist in developing and monitoring the maintenance operating budget, ensuring expenses align with financial goals.
• Lead all personnel responsibilities: recruit, train, schedule, evaluate, and develop on-site maintenance staff.
• Ensure smooth apartment turnover processes and assess damage charges for departing residents.
• Act as the safety liaison, leading training, safety inspections, and promoting a culture of safety.
• Monitor vendor work and ensure compliance with AvalonBay policies, safety standards, and all federal, state, and local laws.
• Regularly inspect grounds, buildings, and apartments to ensure they remain fully functional and welcoming.

You Have:

• Valid driver's license and automobile insurance (where applicable).
• EPA Type I/II or Universal Certification (required).
• Certified Pool Operator (CPO) certification (as required).

• 3-5 years of apartment maintenance or related experience.
• 3-5 years of supervisory experience preferred.

• Strong leadership and organizational abilities to manage teams and operations.
• Expertise in property systems, repairs, and maintenance best practices.
• Proven ability to promote safety, manage budgets, and deliver exceptional customer service.

We know that our teams are the beating heart of our success and we're committed to showing our appreciation. We offer: Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Growth based on achievement and promotion from within. Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, 'AvalonBay's Very Best' recognition program and others!). A 20% discount on our incredible apartment homes. A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.