Licensed Master Social Worker

Job Description

Position: Licensed Master Social Worker (LMSW) – Housing Taskforce Care Manager

Location: New York, NY 10004

Job Type: Contract

Contract: 13 Weeks

Schedule: Monday–Friday, 9:00 AM–5:00 PM (Hybrid)

Guaranteed Hours per Week: 35

Pay: Local: Up-to $60/hourly

Travel: Up to $ 2,415/weekly

Job Summary

Pride Health is seeking a Licensed Master Social Worker (LMSW) for a Housing Taskforce Care Manager position supporting members experiencing homelessness and those transitioning into permanent housing. This hybrid remote/office/field role provides intensive care management, psychosocial support, resource coordination, and member advocacy. The position includes telephonic outreach and field-based visits within the service area, including member homes, facilities, provider offices, and community settings.

Responsibilities

• Assess and address members’ clinical, psychosocial, financial, and environmental needs.
• Provide care management services to members with diverse ages, clinical conditions, cultural backgrounds, financial circumstances, and support systems.
• Develop member-centered plans of care in collaboration with members, caregivers, and healthcare providers.
• Support members transitioning from shelters to permanent housing and assist with stabilization after housing placement.
• Identify and address risks, barriers, and gaps in care.
• Connect members with healthcare, community, housing, financial, and social service resources.
• Communicate care plans and updates with primary care providers and other members of the care team.
• Provide education related to chronic disease management, preventive care, medication management, medication reconciliation, adherence, and home safety.
• Provide complex care management to improve access to care and reduce unnecessary hospitalizations.
• Advocate for members and assist them in making informed healthcare decisions.
• Develop collaborative relationships with clinical providers, facility staff, and community resources.
• Review and interpret medical records, claims data, pharmacy and laboratory reports, and prescriptions.
• Track and trend clinical information and member outcomes using data.
• Maintain accurate and current clinical and non-clinical documentation.
• Conduct home, facility, provider, and community visits as needed.
• Apply critical thinking and sound judgment when addressing unplanned issues.
• Maintain required competencies, complete mandatory training, and follow organizational policies and procedures.

Requirements

• Master’s Degree in Social Work.
• Valid New York State Licensed Master Social Worker (LMSW) license issued by NYSED.
• Primary Source Verification of licensure required.
• Minimum 1 year of LMSW experience.
• 3 years of prior experience in care management, healthcare/managed care, Social Work, Case Management, or other relevant experience.
• Experience working with homelessness, housing, mental health, addictions, and entitlements.
• Experience working onsite in a behavioral health practice setting.
• Knowledge of members’ rights and responsibilities as tenants.
• Ability to travel throughout the service area and conduct home, facility, provider, and community visits.
• Ability to read and interpret medical records, claims data, pharmacy and laboratory reports, and prescriptions.
• Strong computer skills and ability to navigate multiple systems, web-based applications, and portals.
• Proficiency with Microsoft Word, Excel, Teams, PowerPoint, and Outlook.
• Strong clinical assessment, psychosocial assessment, care management, and case management skills.
• Strong critical-thinking, judgment, communication, and organizational skills.
• English proficiency required.

Preferred Qualifications

• Bilingual English/Spanish.
• Experience in behavioral health and mental health settings.
• Experience working with individuals experiencing homelessness.
• Experience with addiction/substance use services.
• Experience with chronic disease management and preventive care.
• Experience with medication management and reconciliation.
• Familiarity with housing resources, entitlements, and tenant rights.
• Experience with complex care management and member advocacy.
• Experience working with medical records, claims, pharmacy, and laboratory data.

Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.