HVAC Comfort Consultant

Job Description

Job Description

HVAC Comfort Consultant — Help Homeowners Find the Right Comfort Solution

Looking for a greater purpose? Tired of feeling unappreciated, like you are just a number?

Apply today with DiBiase Heating, Cooling and Plumbing Company . We are a family-owned company where you get the feel of being part of a team where everyone works together — with the perks of working for a larger company.

DiBiase Heating, Cooling and Plumbing Company is seeking a local, experienced HVAC Comfort Consultant to present solutions, pricing, and financing options to homeowners and businesses — and close sales through our established process.

In this role, you are the bridge between the customer and a great installation. You'll support the install team by gathering accurate job details and engineering requirements, and communicating them clearly — ensuring a smooth customer experience from the sale all the way through install.

Success in this role looks like: delivering professional, consultative guidance; following the sales process consistently; completing required documentation accurately; and coordinating next steps with customers and internal teams — on every scheduled sales call, every time.

Pay structure: To be discussed during the interview.

Since 2008, DiBiase Heating, Cooling and Plumbing Company has strived to create the ultimate customer service experience by providing the fastest HVAC service in the area. By hiring people who share our core company values of integrity, honesty, and quality, we are able to accomplish this goal.

Our team is home to some of the most qualified technicians in the industry, who provide solutions for homeowners and their families to create a safe and comfortable home while ensuring system durability and maximizing energy savings. In order to hire and retain such quality, skilled employees, we provide top-notch benefits, great pay, and an awesome culture and team to work with!

• Follow the company sales process to maximize performance and ensure a consistent customer experience
• Run scheduled sales calls with homeowners and businesses, presenting replacement options, pricing, and solutions clearly and professionally
• Respond to emergency sales calls the same day, and provide timely information
• Educate customers on HVAC replacement options and additional products and services available through the company
• Present financing options and assist customers with financing paperwork
• Provide customers with accurate information on rebates, tax credits, utility incentives, and manufacturer rebates, per company guidelines
• Provide proposals promptly, including relevant pricing and solution details
• Perform follow-up phone calls at the required frequency to move opportunities forward
• Collect payment for deposits and completed installations
• Complete all sales-related forms accurately and submit them in a timely manner
• Take job photos for installation reports and document job details in ServiceTitan
• Complete installation detail reports and communicate job requirements clearly to technicians and managers
• Coordinate installation times with the Production Manager

• Sales experience, with the ability to connect with people through effective communication
• A strong understanding of how to calculate building loads and duct sizing
• Understanding of marketing and lead generation
• Experience with proposal creation, documentation, and sales forms
• Ability to use ServiceTitan (or a similar platform) to document job details and upload installation reports
• Professional appearance and attitude with customers and team members alike
• Strong organizational skills and attention to detail when coordinating next steps
• Clear communication with customers, technicians, managers, and production scheduling
• An unwavering commitment to ethical standards of honesty and integrity
• Valid driver's license with a clean driving record, and the ability to pass a background check and drug screening

• Health insurance
• Dental insurance
• Vision insurance
• Health savings account
• 401(k) matching
• Retirement plan
• Life insurance

If you're an experienced HVAC sales professional who sells with integrity — and you're done being just a number — apply today. We'd love to talk with you.