Promo Team (Game Day Staff)

Job Title

Responsible for using personality and performance skills to enhance the fan experience. Serve as ambassadors for the team, play an active role in all in-game entertainment and interact with fans of all ages. Works on straightforward tasks using established procedures.

Core Responsibilities

• Assist in the execution of all in-game promotions.
• Maintain a high level of enthusiasm and entertainment through various concourse games, activities, stations and promotions.
• Be a working member of the in-game, entertainment and fan experience.
• Assist with the set up and breakdown of all concourse activities.
• Entertain and engage fans with high energy.
• Assist in the coordination of in-game elements with a focus on fan interactivity during pre-game, stoppages and intermissions.
• Act as a positive representative for the organization in and out of the arena during all games and various community events.
• Assist with ancillary events in and out of the arena when necessary.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employee Expectations

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Accountability, Professional Integrity, Punctuality

Compensation

Base Pay: $16.00

Base pay is one part of the total rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission under the terms of an applicable plan, while most non-sales positions are eligible for a bonus. Additionally, Comcast provides best-in-class benefits to eligible employees.

Education

High School Diploma / GED

Experience

0-2 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.