Contract Operations Manager

Required Travel: 50% Position Type: Salaried Salary Range: $63,000 MERS/Missouri Goodwill Industries is looking for an energetic, self‑motivated, and professional Contract Operations Manager to join our Contract Management team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility. If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission‑driven career, then this is the perfect fit for you. Qualifications Five plus years of experience working with government contracts, experience with both procurement and supervision. Firm knowledge of RFP, RFI, and FARs. A bachelor’s and/or master’s degree in management or related field. Must be able to travel and adapt to various work environments including warehouses, office spaces and contract sites (e.g., bus stations, metro offices, lower levels). Position requires 24/7 availability for emergency calls directing staff as needed. Strong computer skills including Microsoft Excel, Paycom, report writer, and Office Suite. Complex reasoning and decision making. Complex math skills; multiplication, division, fractions, report calculations required. Primary Duties/Responsibilities Negotiate relationships, provide leadership, and motivate staff. Organized with the ability to prioritize work tasks and meet deadlines. Billing and invoicing for all MGI contracts. Redistribute labor through the service area and contracts as needed. Consult with customers regarding service delivery and quality of contract services. Assist with development and control of contractual budgets. Assist with designing the layout and locations of workstations for customers. Advise division upper management regarding cost, deliverables, and budgeting for service deliverables. Explore contractual opportunities and pursue funding for new program development. Participate in locating, hiring, and training of new staff based on contractual needs. Participate in any required/assigned committee meetings/memberships or planning meetings as needed. Ensure OSHA compliance. Supervise all non-MIASMA Contract Supervisors and provide annual evaluations. Provide office support including invoicing, internal communications, file system maintenance, documentation, and handling customer complaints. Manage employee records and coordinate required training and time restrictions with the training department. Assist V/P of Contracts (MGI) with employee time approvals for all non-MGIS employees. Other duties as assigned. Benefits Individual and family medical benefits for full‑time employees working 30 or more hours per week. Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours per week. Voluntary life and AD&D insurance on the first of the month following the hire date for employees working 20 or more hours per week. 403(b) retirement on date of hire for employees working 20 or more hours per week. 403(b) retirement + employer match after one year of employment for employees working 20 or more hours per week. 401(a) retirement on date of hire for employees working 20 or more hours per week. PTO accrual up to 15 days based on hours worked. Employee store discount. Paid holidays. Flexible schedules. Career growth opportunities. MERS Missouri Goodwill is an equal‑opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non‑merit factor. MERS Missouri Goodwill requires various background and records checks upon employment. #J-18808-Ljbffr MERS / Goodwill