Program Manager for Tuskegee University Global Campus (TUGC)

Program Manager for Tuskegee University Global Campus (TUGC) Tuskegee University is seeking a dynamic and experienced Program Manager to lead the launch and ongoing management of the Tuskegee University Global Campus (TUGC), the university’s online learning initiative. This role is critical in driving the strategic planning, development, and implementation of online programs that align with the university’s vision of expanding access to quality education. The Program Manager will work closely with the Office of Distance Education and Online Learning (ODEOL), faculty, IT, and other stakeholders to ensure the successful execution of this initiative. Responsibilities Lead the strategic planning process for TUGC in alignment with the university’s overall mission and goals. Conduct comprehensive market research to identify trends, target demographics, and competitive positioning for online programs. Develop and refine the overall project plan, including timelines, milestones, and resource allocation. Collaborate with academic departments to identify and develop online programs and courses, ensuring they meet accreditation standards and market demand. Oversee the design and implementation of course content, working with instructional designers, faculty, and technical staff. Ensure that all programs incorporate best practices in online pedagogy, accessibility, and student engagement. Coordinate with the ODEOL to provide training and development for faculty on online teaching methodologies and technology. Manage the recruitment and onboarding of key personnel, including instructional designers, technologists, and support staff. Work with IT and other stakeholders to assess and upgrade technological infrastructure, including the Learning Management System (LMS) and related tools. Ensure seamless integration of online systems such as student registration, payment processing, and digital records management. Develop and implement a comprehensive marketing and recruitment strategy to attract prospective students to the TUGC. Coordinate virtual tours, informational sessions, and outreach efforts to maximize enrollment. Develop and implement international recruitment strategies, build and manage relationships with global partners. Ensure compliance with international accreditation and compliance standards. Establish and monitor key performance indicators (KPIs) to evaluate effectiveness of online programs and student outcomes. Lead pilot testing of online programs, collecting feedback and informing continuous improvement initiatives. Ensure compliance with accreditation and regulatory standards, including federal and state requirements. Develop robust support services for online students, including academic advising, tutoring, career services, and mental health resources. Provide ongoing support and resources for faculty to maintain high-quality online instruction. Perform other duties as assigned. Qualifications Master’s degree in educational technology, instructional design, higher education administration, or a related field (Doctorate preferred). Minimum of 5 years of experience in higher education, with a focus on online learning, program management, or instructional design. Proven track record of leading large-scale online program launches or similar initiatives in an academic setting. Experience managing cross-functional teams and working with academic leadership. Experience in a similar role within a university setting, particularly with the launch and management of online degree programs. Familiarity with accreditation processes and compliance requirements in higher education. Experience with marketing and recruitment strategies for online programs. Physical Demands Operate standard office equipment. Walk short distances. Prepare and analyze data and figures. View a computer terminal; extensive reading. Skills and Attributes Knowledge of: Online learning technologies, LMS platforms, and digital tools used in higher education. Skills: Excellent communication and interpersonal skills; analytical skills to interpret market research, enrollment data, and KPIs for informed decision-making. Ability to: Manage multiple priorities and meet deadlines. Travel and Work Hours Travel required: Yes. After hours, weekend, and night work required: Yes. Required Documents Resume Transcript 1 Letter of Recommendation 1 Letter of Recommendation 2 Letter of Recommendation 3 Optional Documents: Cover Letter, Curriculum Vitae, Other, Transcript 2, Transcript 3. #J-18808-Ljbffr Tuskegee University