Home Delivery Manager ( HDM )

Job Description

Job Description

One of the largest home delivery and distribution companies in the U.S is seeking an experienced Home Delivery Flatbed Manager. The Flatbed Manager position provides support to home delivery services for the designated market area. This role will also be the liaison between Spirit Logistics and our contracted partner. Position is responsible for managing daily operations of contract carriers. Responsible for generating positive customer satisfaction.

Job Duties:

• Monitoring employee Delivery Drivers
• Minimum two years of management experience
• Routing
• Delivery Team Check In
• Ensure the performance of customer contract requirements at service levels that exceed the customer's standards and metrics,
• Recruitment and retention of contract carriers
• Manage contracted driver scheduling, and maintain positive relationship with contract carriers

Qualifications / Requirements:

• 3PL experience
• Computer experience a must
• Excellent written / verbal communication skills
• Leadership and motivational skills
• Must be willing to work flexible schedule
• MS Word, PP, Excel, Outlook proficiency
• Minimum of 2 years transportation/logistics management experience
• Excellent interpersonal skills, and problem solving ability
• Knowledge of DOT regulations a plus
• Experience in managing a P&L