Operations Technician I

Job Description

Job Description

Operations Technician I

Great Lakes Energy is seeking an Operations Technician I to join our team in the Petoskey service area. This essential role ensures safety and operational efficiency by locating and marking underground facilities in response to MISS DIG notifications, protecting critical infrastructure, and performing various metering functions to safeguard company assets.

Who We Are

For over 85 years, Great Lakes Energy has powered rural communities across 26 counties in western and northern Michigan. As the third-largest Michigan-based electric utility and the state's largest member-owned power company, we serve over 128,000 meters with pride. Beyond delivering reliable electricity, we are leaders in advanced fiber technology through Truestream, our communication solutions subsidiary.

At Great Lakes Energy, we prioritize enriching the lives of our community members and employees. With over 300 team members, we're more than just colleagues-we're a close-knit family, united by a shared vision of growth, innovation, and community service.

A Day in The Life of an Operations Technician I at GLE

As an Operations Technician I, you play a vital role in ensuring safe and efficient operations. Your day involves inspecting meter bases, service entrances, and energized meters for damage or tampering, and addressing any issues. You also process MISS DIG requests, locate and mark underground facilities, prioritize emergency locates, and track activities for future reference.

You respond to inquiries from contractors, members, and the public, manage locator equipment, and monitor paint and flag inventory, ensuring supplies are restocked as needed.

During storm events, you assist with recovery efforts and support Engineering and GIS staff with field checks or mapping tasks. Every action you take helps safeguard infrastructure and maintain service reliability for the community.

Who You Are

You are a self-starter who thrives in both independent and team settings. You take pride in your work and can confidently represent the company to contractors and members. With a strong sense of responsibility, you manage and prioritize a variety of tasks, always staying focused on safety and efficiency. You are detail-oriented and comfortable working outdoors, where you can apply your technical skills to support daily operations and respond to emergency needs.

You are proficient in facilities locating and marking under the MISS DIG system, with the ability to interpret and navigate maps to plan and analyze routes. You have a solid understanding of electrical technology and electric distribution systems, with at least one year of related experience-or equivalent education. If this sounds like you, we would love to hear from you.

What's in It for You?

You are valuable to us, and our benefits are here to show it. That's why we put employees first-your health, your family, and your development. We have a number of benefits, both traditional and progressive, to support you and your family through life's various stages. Here's just a taste of what we have to offer:

• The Essentials - We cover the cost of comprehensive health insurance. You'll be hard-pressed to find better for you and your family...seriously!
• Time to Spend - Generous paid time off (PTO) puts you in the driver's seat, letting you decide how to make the most of your time away from work.
• Better Health Through Better Living - Healthy employees are happy employees. Our diverse wellness program supports your physical, financial, and mental well-being.
• When Life Hands You Lemons - We know life doesn't always go as planned. That's why we offer life insurance, as well as short- and long-term disability insurance-fully paid by GLE to provide peace of mind when the unexpected happens.
• More Time with Your Baby -New parents get time off to bond with their new bundle of joy. Parental leave benefits provide two weeks of family-friendly paid leave for moms and dads to bond and care for their growing families. Growing your family through adoption? You're awesome! We may be able to help you with related expenses up to $2,000.
• Never Stop Learning - We hire talented people for a reason, and we want you to stick around. That's why we invest in your training and development. Whether it's advancing your education, learning new skills, or job shadowing another role, we're here to support your career growth.
• Riding Off Into the Sunset - Your future is important to us, and we've got the numbers to back it up. We offer two retirement savings plans for eligible employees-a traditional pension and a 401(k) option. Our participation rates are through the roof!

How To Apply

We know your time is valuable and that's why our application is short. Grab your resume and answer a few short questions at the link below.

Great Lakes Energy is an equal opportunity provider and employer.