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Evening Tech Support Specialist: Customer-Focused

Visual Vault

VisualVault, LLC is seeking a proactive L1 Technical Support Specialist to be the first point of contact for our VisualVault platforms. You will troubleshoot issues, document steps, and ensure SLA targets are met while delivering excellent customer experiences. The role emphasizes ownership, strong communication, and collaboration with cross-functional teams. Training occurs Monday–Friday, 8:00 AM–5:00 PM; after training, regular hours run Monday–Friday, 11:00 AM–8:00 PM. #J-18808-Ljbffr Visual Vault

Vacancy posted 4 days ago
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