IBM Sterling Platform Support Engineer

LTM

Required Skills CapabilitiesThe vendor must provide resources with handson expertise aligned to Sterling MFT support rolesIBM Sterling B2B SFG SSP configuration and supportBPML development and scripting for automationSecure file transfer protocols SFTP FTPS ConnectDirectFile encryption PGPGPGLinux Unix and Windows system supportRoot cause analysis and incident troubleshootingPartner onboarding and integration supportMonitoring tools Dynatrace BigPandaSQL and scripting knowledge for diagnostics and automationAbility to implement process improvements and proactive monitoringScope of ServicesEndtoend ticket lifecycle ownershipMonitoring and responseFile transfer issue resolution and recoveryPartner connectivity supportBatch and process managementPatch validation and environment supportRunbook execution and continuous improvement247 support model

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Vacancy posted 1 day ago

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