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Shift Leader

$20.5 per hour

Poke House

Shift Leader

Share Apply Full-time Part-time Starting at $20.50 per hour

Join Our Team and Earn Tips Up to $5 per Hour! (In addition to your hourly base pay)

The ideal Poke House candidate will:

  • Be a reliable, energetic, and motivated individual
  • Have a cheerful, friendly, and enthusiastic attitude and display a positive approach to all assignments
  • Love to help and serve customers and possess exceptional customer service skills
  • Have the ability to work in a team and maintain positive working relationships with all team members
  • Have the ability to maintain a professional appearance at all times
  • Be able to adapt to a fast-paced work environment with changing customer volume levels
  • Have the ability to speak clearly, listen attentively, and follow instructions
  • Have a complete understanding of all Poke House rules and regulations

A typical day at Poke House:

  • Greet customers and provide exceptional service.
  • Process in-house, online, and delivery orders efficiently.
  • Handle transactions, including payments, receipts, and refunds.
  • Restock supplies and maintain store cleanliness and organization.
  • Work independently and as part of a team with strong time-management skills.
  • Stay knowledgeable about the menu and recommend favorites.
  • Answer customer inquiries and resolve issues.
  • Follow food safety, sanitation, and health procedures.
  • Uphold brand standards and comply with local and state regulations.

Core Responsibilities (Team Member/Cashier):

  • Customer service, cashier
  • Food assembly
  • Cleaning, sanitizing
  • Communication & teamwork
  • Upholding current food, safety, and health standards

Core Responsibilities (Shift Leader):

  • Customer service, cashier
  • Food assembly
  • Cleaning, sanitizing
  • Communication & teamwork
  • Training new hires, retraining
  • Delegating tasks & responsibilities
  • Assigning breaks and lunches
  • Upholding current food, safety, and health standards
  • Basic food preparation

Requirements:

  • At least 18 years of age (Shift Leader)
  • Be available to work at least 4 days a week
  • Be able to communicate in the primary language(s) of the work location
  • Food safety certification
  • Open and flexible availability (variable hours/days, including nights, weekends, and holidays, as needed)
  • Physical requirements: Long periods of standing, walking, and lifting (up to 25 lbs)

Poke House Perks:

  • Competitive compensation; Hourly base pay + Tips up to $5 per hour (Please note tip amounts vary based on factors such as business volume, hours worked, and customer tipping habits.)
  • Flexible scheduling
  • Discounted delicious food
  • Full-time and part-time opportunities
  • We promote from within
  • Safe and fun working environment

Job Type: Part-time

Schedule:

  • Day/Night shift
  • Monday to Sunday
  • Weekend availability required

Poke House - San Mateo 1030 Park Pl, San Mateo, CA 94403, USA

Poke House
Vacancy posted 3 days ago
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