Commercial Sales Rep

Commercial Sales Rep

Ace Hardware, your local hardware store, is offering an exciting opportunity to join our team as a Commercial Sales representative. As part of our community-focused brand, you will be working with a team of talented individuals who are passionate about providing exceptional service to our customers. By joining Ace Hardware, you will have the chance to learn valuable sales and customer support skills while being part of a loving and enthusiastic work environment.

Benefits:

• Vacation/sick/holiday pay
• Health insurance options
• Bonuses
• Flexible hours
• Closed/off on Sundays
• Family owned/operated 9-store chain

Position Summary:

The primary responsibilities of the Business-to-Business Specialist are to coordinate and maintain the activities of generating Business-to-Business sales, while building and maintaining customer relationships.

Major Responsibilities:

• Market program to Business-to-Business customers
• Generate sales leads from potential new customers
• Create and maintain customer relationships
• Learn customer base by interviewing customers, visiting outside businesses, and understanding critical buying influences in the area
• Communicate with and thank customers
• Research quotes and orders
• Process customer orders
• Pick, pull, and pack will call and/or delivery items for customers
• Establish sourcing of products from vendors
• Monitor competitions pricing, product assortment, services, fees, and marketing efforts to ensure stores Business-to-Business program is competitive
• Track and review Business-to-Business customers purchases to identify trends and opportunities
• Coordinate local community involvement
• Empower and involve entire store personnel
• Provide training to internal team members on product knowledge, sales skills, customer service and technology

Minimum Requirements:

• Education/Training: High School degree, some college preferred. Posses a vast product knowledge of consumable products along with a willingness to learn.
• Experience: Outside sales and marketing experience with retail programs, establishing relationships and new accounts, and other promotional activities.
• Experience in a retail environment either in marketing, sales, or back office.
• Skills/Knowledge: Excellent quantitative and computer skills. Analytical and pricing knowledge with the ability to conduct comparison analysis and make sound decisions.
• Knowledge of retail computer systems, MS Word and Excel a plus.
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.

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