RN Telephone Triage

RN Telephone Triage

Immediate need for a talented RN Telephone Triage. This is a fulltime opportunity with long-term potential and is located in Atlanta, GA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:26-31588 Pay Range: $1919/weekly.

Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Make outbound calls to patients regarding laboratory results and follow-up instructions.
• Communicate clarifications and messages provided by healthcare providers.
• Address patient questions within the scope of the role and relay clinical concerns to the appropriate provider.
• Support the callback queue by managing pending calls and reducing backlogs.
• Maintain clear and accurate documentation of patient communications.
• Follow established protocols for patient communication, confidentiality, and escalation of concerns.

Key Requirements and Technology Experience:

• Active Georgia Registered Nurse (RN) license.
• American Heart Association (AHA) Basic Life Support (BLS) certification.
• Strong verbal communication and telephone skills.
• Ability to manage a high volume of calls and prioritize callback requests.
• Strong attention to detail and effective documentation skills.

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar full time positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.