Customer Service - Loan Verification Processor

Job Description

Job Description

About the Company:

CPS is more than a leader in the sub-prime auto finance industry; we're a close-knit team driven by excellence, innovation, and a commitment to helping people. We offer a high-energy, supportive work environment where hard work and dedication are recognized and rewarded. At CPS, we’re all about opening doors for individuals and creating opportunities for career growth and success. If you’re ready to make an impact and develop your career, CPS is the place to be!

About the Position:

Loan Verification Processor -In-office Position - Irvine, CA

We’re looking for top candidates to join our team as Loan Verification Processors. If you’re a motivated and energetic individual, with a passion for delivering superior customer service and contributing to a team environment, we’d love to talk with you! Do you like to talk to people? Do you have an inquisitive mind? Is your phone an extension of your arm? If you answered yes to these questions, we have the job for you!

As a Processor, you’ll be speaking with insurance agents, Human Resource personnel, references and more! You’ll work on a team of other over achievers in a fast-paced environment. Not only that, but because it’s an entry level position , you’ll learn the skills to advance within the department if you display killer communication and customer service skills and a knack for multi-tasking and attention to detail. Successful candidates will be given training in the areas of Risk analysis, Loan packaging and Loan processing.

Job Requirements:

As an Entry Level Processor , you will be responsible making outbound phone calls to complete auto loan verifications. Our successful Processors can multi-task in a fast-paced environment while paying close attention to detail.

• Job type: Full-time
• Work Schedule: Mon-Fri, 8:00 am- 5:00pm
• In-office position onl y

Skills/Qualifications:

• Customer service experience is preferred but not required.
• Ability to communicate effectively with others both verbally and in writing
• Detail oriented; great organizational skills and the ability to multi-task
• Basic typing and computer skills
• Able to handle high phone volume and complete verifications for employment, auto insurance and place of residency.
• Bilingual is a plus!

Benefits:

We recognize people as our most valuable asset. Our competitive salary and benefits package include 401(k), medical, dental and vision insurance, life insurance, disability insurance, Company paid holidays, vacation and sick benefits.

Employer Notice:

Consumer Portfolio Services, Inc. is an equal opportunity employer that is committed to workforce diversity. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis or characteristics protected by law.

This job advertisement does not list all the duties of the job; it is merely a summary and other duties may be assigned.

Please be advised this job advertisement is not a contract for employment. If you are hired, your employment will be at-will. Your employment and compensation can be terminated without cause or notice, for any reason, at any time, at the option of either the Company or you. Also, no management representative of the Company, except the President, has any authority to enter into any agreement contrary to that of at- will employment.

We are a nationwide Auto Finance Company.

Check our website at and apply!

Consumer Portfolio Services, Inc. is a leader in the sub-prime auto finance industry, is a fast- paced, aggressive mid-sized company that has shown consistent revenue growth year after year. We pride ourselves on delivering the highest level of service in the Financial Services Industry that provides indirect automobile financing to individuals with past credit problems, low incomes or limited credit histories.

Company Description

Consumer Portfolio Services, Inc. is a leader in the sub-prime auto finance industry, is a fast- paced, aggressive mid-sized company that has shown consistent revenue growth year after year. We pride ourselves on delivering the highest level of service in the Financial Services Industry that provides indirect automobile financing to individuals with past credit problems, low incomes or limited credit histories.