PATIENT AMBASSADOR (FULL TIME)

Overview We are hiring immediately for full‑time PATIENT AMBASSADOR positions at UF Leesburg Hospital, 600 East Dixie Avenue, Leesburg, FL 34748. The schedule is full time; days and hours may vary. Previous customer service experience is preferred. Fixed pay rate is $20.00 per hour. Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served. For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. Responsibilities Conduct new admission visits to all assigned units within the timeframe established by unit leadership and patient experience leadership. Ensure that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients. Support client satisfaction at a level that ensures account retention. Promote client awareness of the Patient Experience Program. Assist in customizing programs to meet each account’s unique needs as required. Assist in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed. Assist in effective employee relations programs at unit site. Encourage employee creativity and innovation. Provide recognition for employee when programs are implemented with success. Complete housekeeping tasks when requested by customer or patients. Resolve housekeeping issues that do not meet standards and ensure that housekeeping tasks are followed up on and completed in a timely manner. Perform other duties as assigned. Qualifications Possess a thorough knowledge of office procedures and contract administration. Ability to use working knowledge of the environment to meet established goals and objectives. Fiscal and budgetary skills. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Benefits Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program For full‑time positions: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Morrison Healthcare maintains a drug-free workplace. #J-18808-Ljbffr Compass Healthcare