Hospitality Director

Hospitality Director

We are looking for an experienced and skilled director with remarkable skills, who will run a store effectively and with attention to detail.

Our director candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a Hospitality Director are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great experience.

More importantly, a perfect Hospitality Director candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Hospitality Director include recruiting and appraising staff, training and supervising staff, managing budgets, maintaining financial and statistical records, dealing with customer complaints and queries, overseeing stock and pricing control, maximizing profitability and productivity, motivating staff to meet sales targets, setting sales targets, ensuring compliance with safety and health regulations, preparing promotional displays and materials, liaising with management, taking care of promotional prospects, benefits, and salaries of their staff, and providing opportunities for staff advancements.

Hospitality Director job requirements include commercial awareness, confidence, resourcefulness, organizational skills, teamworking skills, verbal communication skills, numerical skills, excellent IT skills, enthusiasm, executive skills, problem-solving skills, showing initiative, and setting a good example.

Work schedule includes weekend availability, day shift, and night shift.

Supplemental pay includes bonus pay.

Benefits include flexible schedule, paid time off, health insurance, dental insurance, vision insurance, 401(k), 401(k) matching, employee discount, paid training, mileage reimbursement, and other.