Pm Lobby Attendant

Job Description

Job Description

Join us at DoubleTree by Hilton, where our CARE culture empowers you to deliver exceptional experiences to our guests. As a PM Lobby Attendant, you'll be the friendly face welcoming visitors and ensuring they feel valued and comfortable. You'll work alongside a team that thrives on collaboration and innovation, all while enjoying competitive wages, paid sick leave, and Hilton employee discounts.

We're dedicated to your professional growth, offering learning opportunities to help you advance in your career. Our inclusive work environment is built on integrity and a shared passion for hospitality, where your contributions truly matter. If you’re ready to make an impact and be part of a supportive community, let's create memorable experiences together. Compensation:

$15.16 - $15.50 hourly

Responsibilities:

• Greet guests with a warm smile and ensure they feel welcomed from the moment they step into the lobby.
• Maintain a clean and inviting lobby area, ensuring all spaces are tidy and presentable at all times.
• Assist guests with inquiries, providing accurate information about hotel amenities and local attractions.
• Coordinate with the front desk team to ensure seamless guest check-in and check-out experiences.
• Monitor lobby traffic and manage guest flow to ensure a comfortable and efficient environment.
• Respond promptly to guest requests, ensuring their needs are met with care and attention.
• Collaborate with housekeeping and maintenance teams to address any immediate issues in the lobby area promptly and efficiently.

Qualifications:

• Experience in providing exceptional customer service in a hospitality setting.
• Ability to communicate effectively and warmly with guests and team members.
• Proven track record of maintaining cleanliness and organization in public spaces.
• Strong problem-solving skills to address guest inquiries and requests promptly.
• Ability to collaborate seamlessly with front desk, housekeeping, and maintenance teams.
• Familiarity with local attractions and hotel amenities to assist guests effectively.
• Flexibility to work evenings and weekends as needed to meet guest needs.

About Company

At the DoubleTree, it's our unique CARE culture that inspires us to create and deliver exceptional experiences for our guests, Team Members, and the communities in which we live and work.

Our hotel is near I-25, five minutes from the Broadmoor World Arena, and it's under five miles from downtown Colorado Springs, Fort Carson, and the Cheyenne Mountain Zoo. Garden of the Gods is only a 20-minute drive away. 

Competitive Wages, Sick Leave Pay, 401(k), and Hilton Employee Discounts.

The DoubleTree Colorado Springs is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, genetic information, or any other characteristic prohibited by federal, state, and/or local laws.