Purchasing Agent

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:
A Purchasing agent for UNC Health is responsible for ensuring the system's purchasing requisitions and services are accurately and efficiently processed each business day to satisfactorily meet the customer's needs. The agent will communicate requirements to vendors and confirm for accuracy; effectively and promptly resolve daily purchasing issues and exception errors; and constructively work with Accounts payable to resolve invoice variances. The agent is also responsible for working across multiple procurement and information technology solutions to ensure prompt and accurate fiscal accuracy and reporting.


Responsibilities:
1. Reviews system requirements and submits purchase orders adhering to purchasing strategies for assigned commodities accurately and in a timely manner, using Infor ERP systemAssists
2. Communicates order requirements to vendor and confirms for accuracy by documenting confirmation on internal documents of purchase order
3. Effectively and promptly resolves daily purchasing issues and GHX exception errors by reviewing Infor and GHX dashboard
4. Facilitates and implements electronic commerce procurement practices in line with improved strategic supply relationships.
5. Constructively works with Accounts Payable to resolve invoice discrepancies by reviewing contract database for price validation and/or seeking assistance from Contracts team. Staying abreast of GPO contracts is strongly encouraged.
6. Serves as lead and operational resource for procurement matters for assigned departments. Educates and advises departmental customers on the use of the Infor electronic purchasing process.
7. Maintains knowledge of standard practices, procedures and policies that impact the Purchasing department. Seeks advice and guidance as necessary to ensure proper understanding

Other Information

Other information:
Education Requirements:
• Bachelor's degree in Accounting, Business Administration, Finance, Health Administration or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
• No licensure or certification required.
Professional Experience Requirements:
• If a Bachelor's degree: Two (2) years of progressively responsible procurement or contract administration experience.
• If an Associate's degree: Four (4) years of progressively responsible procurement or contract administration experience.
• If a High School diploma or GED: Seven (7) years of progressively responsible procurement or contract administration experience.
Knowledge/Skills/and Abilities Requirements:
• Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems.
• Technical expertise: understands the technical aspects of one's job. Effectively uses Microsoft office products, Infor cloud suite, GHX, Service Now to accomplish designated tasks, produce reports and trouble shoot errors. Demonstrates the ability to learn and master the multiple technical system as appropriate.
• Coachability: Receptive to feedback, willing to learn and embraces continuous improvement.
• Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements.
• Fiscal responsibility: Understands procure to pay (P2P) process and seeks to make the best decision/referral in the interest of the customer. Understands the relationship of the purchasing, general ledger (GL) alignment and local and system budgets.
• Coaching: Shares information, advice, and suggestions to help others to be more successful. Provides appropriate support and acts as a resource depending on the situation and capabilities of the employee.
• Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation.
• Solving Problems: Uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Purchasing


Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $23.24 - $33.41 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Durham

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email View email address on click.appcast.io if you need a reasonable accommodation to search and/or to apply for a career opportunity.