Field Service Representative

Field Service Representative

Ocean Power Technologies, Inc. (OPT) delivers cutting-edge maritime solutions that enhance safety, sustainability, and efficiency in defense, offshore energy, research, and commercial applications. Our PowerBuoy platforms provide clean, reliable power and real-time data communications for remote maritime and subsea operations. We also design, deploy, and support WAM-V uncrewed surface vessels (USVs), leading marine robotics innovation worldwide.

Our headquarters is in Monroe Township, New Jersey, with an office in Richmond, California. Learn more at OceanPowerTechnologies.com.

The Role

We are seeking a Field Service Representative who is passionate about the ocean and looking to have an impact on how people understand and explore this critical habitat. Your mechanical aptitude and boating experience will be key to your success in this role. This role is customer-facing, requiring strong technical expertise, professional communication, and a proactive problem-solving mindset. You will work closely with customers, engineers, and field operators, ensuring seamless deployments, technical support, and hands-on operation of WAM-V USVs and OPT's PowerBuoys. This position is an in-office role in Richmond, CA, with frequent domestic and international travel to support customer operations and deployments worldwide.

Responsibilities

Under the direction of the Field Services Manager, you will be a key member of the RaaS (Robotics as a Service) team. You will also work closely with the engineering team to assist in prototyping and testing of uncrewed systems. In addition, you may also be called upon to support the offshore installation and recovery of OPT's PowerBuoys. Your responsibilities will include, but are not limited to:

• Perform crewed and uncrewed vessel operation and maintenance in domestic and international locations
• As needed, provide quayside and offshore support for PowerBuoy deployment preparations, deployment and recovery
• Provide technical customer support for WAM-V products
• Participate in global customer delivery and training
• Troubleshoot mechanical, electrical, and control system issues with WAM-V systems and perform minor field modifications as required
• Assist with the packing, shipping and receiving of boats and equipment to and from operations in the field
• Prepare as-built documentation, packing lists, and quality control records
• Follow operational and manufacturing best practices for the marine environment and robotics systems
• Design, set up, and maintain dedicated workstations, manufacturing jigs, and tools

Required Qualifications

• Ability and willingness to travel domestically and internationally for deployments lasting 14+ weeks at a time, including occasional short-notice assignments
• Approximately 3 years of hands-on experience with mechanical and low voltage systems
• Proficiency with small hand and power tools
• Familiarity with marine mechanical and electrical assemblies
• Experience operating and maintaining small boats in coastal environments, including docking, trailering, routine maintenance, and safe vessel operations. Minimum of 2 years of boating experience preferred
• Current state-sponsored Boater Card, or ability to study for and obtain one
• Ability to operate independently and take ownership of tasks and outcomes while exercising sound judgment and recognizing when to seek additional support or guidance

Desired Qualifications

• Experience conducting field operations in remote locations, including troubleshooting, maintenance, and mission support under challenging environmental conditions
• Familiarity with IP-based networking, including device configuration, network troubleshooting, and communications systems used in remote or autonomous operations
• Experience supporting prototype development and testing through electromechanical assembly, machining, welding, and hardware integration
• Familiarity or experience with uncrewed systems
• Bachelor's or Associate degree in mechanical or electrical engineering, marine engineering, or a related field
• Experience as a qualified trainer / instructor
• Ability to attain U.S. security clearance

Equal Opportunity Statement

Ocean Power Technologies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Salary range is $90,000 - $100,000 per year and includes the following:

• Bonus potential
• Restricted Stock Awards

Benefits include:

• Medical
• Dental
• Vision
• Life Insurance
• Disability Insurance
• 401(k)