Quality Assurance Inspector - Norfolk, VA

Job Description

Job Description

The Quality Assurance Inspector conducts field inspections and audits of utility vegetation management work, evaluates contractor performance, and verifies compliance with utility specifications, safety requirements, environmental regulations, and quality standards.

Supervisory Responsibilities: 

·       This role has no direct reports.

Essential Functions: 

·       Conduct field inspections and quality assurance audits of utility vegetation management activities, including independent audits of contractor work activities and completed work areas.

·       Verify that tree trimming, vegetation clearing, hazard-tree mitigation, and right-of-way maintenance comply with utility specifications, approved work plans, and applicable standards.

·       Evaluate completed and ongoing work for quality, completeness, safety, and contractual compliance.

·       Document deficiencies, incomplete work, and noncompliant field conditions, and coordinate corrective actions with vegetation management contractors and utility representatives.

·       Conduct follow-up inspections to verify completion of required corrective work.

·       Monitor contractor performance against established production, quality, and safety expectations, and support contractor accountability through accurate documentation and objective assessments.

·       Identify recurring quality concerns, recommend improvements to field operations, and support quality initiatives that improve vegetation management effectiveness and utility-system reliability.

·       Communicate inspection findings to project managers, utility representatives, and contractor supervision, and assist in resolving field discrepancies, work-quality concerns, and project-specific challenges.

·       Maintain professional working relationships with clients and contractors while ensuring adherence to client requirements.

·       Inspect vegetation conditions along electric transmission and distribution corridors, utility rights-of-way, and associated infrastructure, and identify hazardous trees, incompatible vegetation, clearance concerns, and environmental conditions affecting utility operations.

·       Assess tree conditions, species characteristics, growth patterns, and potential risks to electric transmission, distribution, and gas utility infrastructure.

·       Evaluate terrain, access conditions, environmental constraints, and potential operational hazards, and document conditions requiring additional maintenance, mitigation, or specialized attention.

·       Support utility vegetation management planning and prioritization, and coordinate with utility representatives regarding access restrictions, environmental concerns, and operational priorities.

·       Assist with post-storm vegetation damage assessments and infrastructure recovery inspections when assigned.

·       Use GPS equipment, tablets, handheld devices, and GIS mapping applications to collect field-inspection data, and accurately document inspection findings, photographs, geographic locations, and corrective-action requirements.

·       Prepare and submit inspection and quality documentation in support of project and client requirements, and maintain clear records that allow project managers, utility representatives, and contractors to track deficiencies and corrective work.

Competencies:

·       Safety: Identifies, prevents, and responds to hazards effectively. Recognizes potential dangers and is mindful of surroundings and workplace conditions to prevent accidents. Maintains vigilance and ensuring adherence to safety protocols in daily operations.

·       Quality Orientation: Setting high standards regarding his/her work and working environment and acting accordingly; developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.

·       Attention to Detail: Taking responsibility for a thorough and detailed method of working.

·       Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.

·       Communication: Effectively convey and receive information both orally and written. Express thoughts clearly. Engages with others attentively. Navigates discussion, providing constructive feedback, and handles disagreements diplomatically.

·       Data gathering and analysis: Collecting, consolidating, and using relevant information; recognizing important information; tracing possible causes of problems, and searching for practical data/solutions.

Work Environment:

·       Field-based and on-site; work is performed outdoors along utility corridors, rights-of-way, and active vegetation management work areas.

Travel Requirements:

·       Regional travel as required throughout the assigned service area (Oklahoma).

Required education and experience:

·       Experience in utility vegetation management, arboriculture, forestry, or a related natural-resource discipline.

·       Strong field-inspection, documentation, and communication skills.

·       Ability to evaluate contractor work objectively and communicate findings professionally.

·       Working knowledge of utility vegetation-management practices, safety expectations, quality standards, and field conditions.

·       Ability to perform field-based work and travel regionally as required.

Preferred education and experience:

·       None

This position requires employees to be able to pass a background check and drug screen as required for this job.

Work authorization requirements:

Must meet I-9 requirements. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Affirmative Action/EEO statement: XKIG provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Reasonable Accommodation Statement

XKIG is an equal opportunity employer and complies with all federal, state, and local nondiscrimination laws, including the ADA. If you need a reasonable accommodation during the application or hiring process, please contact our Talent Acquisition team at View phone number on ziprecruiter.com or View phone number on ziprecruiter.com.

Benefits Offered:

This is a full-time position that offers health insurance benefits for medical, vision, and dental, as well as the option for enrollment in a 401K.

Additional Compensation:

Depending on the position and applicable eligibility requirements, additional compensation may include overtime, premium pay, or other forms of compensation as applicable. Unless otherwise stated in this posting, this position is not eligible for bonus, commission, or equity-based compensation.

Paid Time Off (PTO)
Eligibility and accrual timelines vary by position with some roles gaining PTO immediately and others becoming eligible after a set period of employment. Details are provided during the hiring process and may vary for Union hires.

AI Usage Disclaimer:

As part of our commitment to efficiency and innovation, we may use artificial intelligence (AI) tools during the recruiting and onboarding processes. These tools assist with tasks such as resume screening, interview scheduling, and communication. All decisions regarding hiring and employment are ultimately made by our human team. If you have questions or concerns about this process, please contact our HR department.