Director Evernorth Pharmacy Analytics

The Business Analytics Director is a senior analytics and research leader responsible for shaping and executing the strategic analytics agenda for Evernorth Pharmacy Solutions. This role drives the generation of actionable insights rigorous evidence and innovative analytic capabilities that enable informed decision-making improve business performance and advance Evernorths strategic objectives including affordability clinical outcomes customer and client experience growth operational excellence and market leadership.

Working across Pharmacy Benefit Services (PBS) Accredo Specialty Pharmacy and enterprise stakeholders the Director develops and oversees a portfolio of analytics research forecasting and intelligence initiatives that translate data into measurable business impact. The role serves as a trusted advisor to executive clinical product operations financial and market leaders providing evidence-based recommendations that inform strategy innovation and investment decisions. Beyond insight generation the Director is responsible for advancing the adoption of analytics artificial intelligence and decision-support capabilities into business operations products forecasting processes and customer experiences to create scalable and measurable value.

The Director is also responsible for building and developing a high-performing team of analytics data science and research professionals fostering a culture of scientific rigor innovation continuous learning and business partnership. Success in this role requires the ability to combine deep healthcare and analytics expertise with strong leadership strategic thinking and an unwavering focus on delivering meaningful outcomes for customers clients and business.

Responsibilities

• Develop and execute the analytics intelligence and research roadmap for Evernorth Pharmacy Solutions balancing investments and resources across competing business objectives including affordability clinical outcomes customer and client experience growth innovation operational performance and market leadership.
• Identify prioritize and evaluate strategic opportunities that drive measurable business impact partnering with senior leaders to inform product strategy program investments affordability initiatives and enterprise decision making.
• Lead the design and execution of program evaluations outcomes research and evidence-generation initiatives to assess the clinical operational financial and customer impact of Evernorth programs products and services using publication-grade methodologies.
• Develop and deliver drug trend insights forecasting models therapeutic pipeline analyses and emerging market intelligence to support business planning client strategy financial forecasting and innovation priorities.
• Partner with business clinical product technology actuarial finance and operations leaders to quantify opportunities evaluate new concepts and vendor solutions define success metrics and translate analytic findings into actionable business recommendations.
• Lead the development and deployment of advanced analytics machine learning and artificial intelligence solutions that improve clinical outcomes affordability engagement and operational effectiveness across Evernorth Pharmacy Solutions.
• Drive the advancement of personalized experiences and intelligent decision support capabilities across PBS and Accredo through predictive models recommendation engines next-best-action strategies AI-driven content intelligent agents and other analytics-enabled interventions.
• Embed intelligence into business operations products and customer experiences by partnering with product and operational teams to ensure analytic solutions are adopted scalable measurable and aligned to business objectives.
• Produce and oversee high-quality research publications conference presentations white papers thought leadership content and market insights that strengthen Evernorths industry leadership support client engagement and advance evidence-based healthcare innovation.
• Build lead and mentor a high-performing team of analytics data science and research professionals while establishing best practices in forecasting causal inference real-world evidence generation experimentation AI governance and responsible analytics deployment.

Qualifications

• Bachelors degree required; advanced degree in Analytics Statistics Economics Public Health Health Services Research Data Science Computer Science Biostatistics or a related field preferred.
• Minimum 10 years of experience in healthcare analytics pharmacy analytics health services research consulting or related disciplines.
• Strong understanding of healthcare pharmacy benefit management specialty pharmacy pharmaceutical trends and health services markets.
• Combination of analytical technical research and business acumen with the ability to connect complex analyses to meaningful business outcomes.
• Experience applying advanced analytics forecasting statistical modeling machine learning artificial intelligence or related quantitative methods to address healthcare or business challenges.
• Knowledge of program evaluation causal inference real-world evidence experimentation outcomes measurement or related research methodologies preferred.
• Demonstrated ability to think strategically anticipate emerging trends and translate complex business questions into actionable analytic solutions.
• Proven track record of influencing business strategy and executive decision-making through data analytics and evidence-based insights.
• Strong consulting and stakeholder management skills with the ability to influence and build alignment across clinical product operations finance technology and commercial organizations.
• Proven ability to navigate ambiguity manage competing priorities and lead effectively in a dynamic and rapidly evolving environment.
• Experience leading high-performing analytics data science or research teams within complex matrixed organizations.
• Demonstrated success building organizational capabilities developing talent and fostering a culture of innovation continuous learning and collaboration.
• Exceptional written verbal and presentation communication skills including the ability to communicate complex concepts to executive technical and client-facing audiences.
• Demonstrated thought leadership through research industry presentations publications market insights or other externally facing contributions preferred.

If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position we anticipate offering an annual salary of 157700 - 262800 USD / yearly depending on relevant factors including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

At The Cigna Group youll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment youll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year paid holidays and leaves of absence. For more details on our employee benefits programs click here .

About The Cigna Group

Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Required Experience:

Director