Device Repair Tech & Store Associate - Ann Arbor

Job Description

Job Description

Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?

If you do, Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, cut & program car keys, replace batteries in UPS backup units, and other devices as needed.

Device Repair Technician Duties:

• Repair cell phones, tablets, cut & program car keys and other devices as needed
• Receive, pack and ship these devices
• Maintain proper inventory
• Provide live camera-based remote support (i.e., Skype) for in-store device repairs
• Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Device Repair Technician Qualifications:

• Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience is a plus.
• In lieu of device repair experience, minimum associates degree in electronics, or other technical degree
• Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
• Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines
• Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
• This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment
• This position requires lifting 10-20 pounds on a regular and frequent basis, 50 pounds on an occasional basis, and more than 50 pounds on an infrequent basis.