Receptionist - Bi-Lingual

Job Description

Job Description

Posting Period: Tuesday, July 21 - Tuesday August 4th 

Hourly Wage: $23.98 - $25.22

Cooperative Expectations

We are committed to fostering a culture of excellence, where employees are empowered to grow, collaborate, and contribute to meaningful work. Just as we strive to provide 5-star customer service to our members, we also hold ourselves to the highest standards in how we work and support one another.

What You Will Do:

At Trico, our people make the difference. We are looking for a friendly, professional, and customer-focused Receptionist to serve as the welcoming face and voice of our organization. If you enjoy helping others, thrive in a fast-paced environment, and take pride in creating positive experiences, we'd love to meet you. As the Receptionist, you are often the first point of contact for Members, visitors, vendors, and community partners. Your professionalism, attention to detail, and commitment to exceptional service help create a positive and welcoming experience for everyone who interacts with our Cooperative.

Key duties and expectations include, but are not limited to, the following:

1. Greet visitors, employees, and guests with a warm and professional demeanor.
2. Answer, screen, and route incoming telephone calls efficiently and courteously.
3. Manage the flow of visitors and ensure proper sign-in and security procedures are followed.
4. Receive, sort, and distribute mail, deliveries, and correspondence.
5. Maintain lobby, reception, and common areas to ensure a welcoming environment.
6. Assist with administrative and clerical tasks such as filing, data entry, scanning, document preparation, and record management.
7. Coordinate meeting room reservations and support meeting preparations as needed.
8. Provide support to departments across the organization on various administrative projects.
9. Process routine requests while ensuring accuracy, confidentiality, and timely completion.
10. Help maintain office supplies and coordinate inventory replenishment.
11. Performs other duties as required and/or assigned.

What You Bring to Trico:

1. A High School Diploma or equivalent, with at least one year of experience in an office environment.
2. Bi-lingual – Spanish/English proficiency in reading, writing and speaking.
3. Previous experience with multi-line phone systems.
4. Proficiency with computer systems and software programs.
5. Ability to work with minimal supervision and work overtime hours as needed.
   

Why work at Trico

Trico Electric Cooperative is a member-owned, not-for-profit, distribution cooperative headquartered in Marana, Arizona. We service more than 55,000 Members in rural areas surrounding the City of Tucson across three counties in southern Arizona. Trico is dedicated to making a difference in the communities we serve by providing our Members cost-effective and sustainable energy solutions. In our pursuit of excellence, Trico seeks innovative ways to enhance utility services, ensuring they align with the dynamic needs of our communities. We understand the importance of staying ahead of the curve and are dedicated to exploring cutting-edge solutions that redefine the provision of critical resources. Our present and future success depends on the creative and dedicated employees of our company who demonstrate Trico’s Core Values of: Service, Dependability, Innovation, and Integrity.

What We Offer

Trico’s success is rooted in our employees’ talent, well-being, health, and safety. As an electric cooperative and utility, our role in the community is vital, and we recognize the value of a high-achieving and diverse workforce to serve our Members.

We offer a comprehensive benefits package to meet the needs of our employees and their families and enhance their well-being. In addition to competitive pay, eligible employees can take advantage of the following benefits:

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Medical, vision, dental, and life insurance
• MTO/Catastrophic Leave
• Holiday pay
• Wellness programs (including access to a recreation and fitness facility)
• Tuition assistance for both undergraduate and graduate programs

Equal Opportunity Employer Statement

Trico Electric Cooperative, Inc. is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, Members, and the communities we serve, Trico is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, Trico considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Work Authorization

All candidates must be legally authorized to work in the United States without sponsorship. Trico does not sponsor employment-related visas.