Sales Associate - Fishers, Indiana

Sales Associate

We seek a dedicated Sales Associate passionate about providing exceptional customer service and enhancing the eyewear experience for patients in a boutique eye care office. This position offers an exciting opportunity to be part of a dynamic environment where skills in the optical industry can be developed while contributing to a tradition of personalized eye care. If you meet the requirements, the team will train you for your new career in the eye care industry!

The Sales Associate will play a pivotal role in merchandising, selling, and delivering eyewear services to valued patients. This individual's expertise in eyeglass frames and lenses, combined with a commitment to creating inspiring patient experiences, will help elevate the success of the optical boutique. The Sales Associate will report directly to the Practice Manager and collaborate with a team that is passionate about eye care.

Key Responsibilities (training will be provided):

• Engage with patients to understand their needs and guide them in selecting the best eyewear options.
• Process patient frames and lens orders efficiently by sending them to the appropriate lab on the same day as the transaction.
• Maintain the retail floor following merchandising guidelines.
• Perform frame adjustments to ensure a perfect fit for patient satisfaction.
• Conduct inventory checks on optical frames and maintain accurate records.
• File insurance claims promptly to ensure timely arrival and payment of patient orders.
• Stay informed on industry trends and advancements in spectacle lens technology.

Benefits:

• Competitive pay aligned with experience and qualifications.
• 401K with matching contributions.
• Comprehensive health insurance, including dental and vision coverage.
• Employee discounts on eyewear products.
• Paid Time Off (PTO) to ensure a healthy work-life balance.

As the organization continues to improve and innovate, the commitment to providing each patient with a personalized eye care experience remains a top priority. Candidates who share a passion for service and excellence in eye care are encouraged to apply and become valued team members! Apply today through the job board or send your CV/Resume to Steve Gill at View email address on click.appcast.io. Call us at View phone number on click.appcast.io for more information.

Requirements:

• A minimum of one (1) year of experience in a sales role.
• Willingness to complete ABOC testing within the first year of employment.
• Experience with Electronic Health Records (EHR) is preferred.
• Strong computer skills and high accuracy in entering patient information.
• Exceptional interpersonal skills to enhance patient interactions.
• Effective verbal and written communication abilities.
• Ability to thrive in a fast-paced environment.