Ticket Intern for High Limit Racing at TMS

FanGate Solutions InternshipFanGate Solutions is a customer service driven company here to provide live entertainment and sports venues with a professional team of trained event day staff. Our philosophy is to treat our client's fans like our own with a knowledgeable, reliable, and fan friendly team. We are looking for eager, highly motivated, and friendly individuals aspiring to work in the sports and entertainment industry.Event OverviewYou will be working as ticketing box office operations intern in Fort Worth, TX for the High Limit Racing Texas Season Finale event at Texas Motor Speedway Dirt Track on October 16 and 17. As an Intern at FanGate Solutions for High Limit Racing, you will have the opportunity to gain experience in ticket sales, ticket operations, and customer service. Your role will be troubleshooting ticketing issues at the entry of the facility, making sure premium seating guests have appropriate credentials for their area and assisting the FanGate Solutions team with managing the ticketing procedures and ticketing platform. Once your shift is complete, you are allowed general admission into the venue.ResponsibilitiesAid guests with accurate race day informationProvide problem solving techniques to assist all customer inquiries and concernsProgram box office selling devices, ticket scanners, and ticket printersAccurately scan and validate all race ticketsDistribute appropriate wristband and credentialsFulfill Will Call ticket orders accurately and efficientlySell Walk Up race tickets to attendeesRepresent FanGate Solutions and its clients in a professional and ethical mannerPunctual and self-motivated with an attention to detailCommunicate all pertinent information with clients and guestsProvide & maintain the highest level of customer service to clients and guestsPerform other duties & responsibilities as assigned by managersQualifications and RequirementsAbility to work untraditional hours including weekends, evenings and some holidaysCollege student majoring in hospitality, marketing, sport management, communications or related fields is a plusEager to start & build a career in sports and live entertainmentAbility to deliver exceptional service by anticipating the guests' needs and resolving issues in a timely and professional mannerStrong interpersonal skills that complement a team-oriented work ethicTicket sales experience is a plusMust be neat and presentable at all timesMust be able to pass a background checkMust be 18 years of age or older with at least a high school diploma or GEDPay and SchedulePay is $15/hr. Friday, Oct 16th: 12pm - 8pm Saturday, Oct 17th: 12pm - 8pm We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. TeamWork Online