Community Support Services Direct Support Professional

Job Description

Job Description

Description:

The Community Support Services Direct Support Professional (CSS DSP) is a meaningful entry-level opportunity for someone who is compassionate, dependable, and ready to make a difference. In this role, you will help individuals build confidence, strengthen life and social skills, and achieve personal goals through one-on-one support and community connection. We are looking for someone who takes initiative, brings creative ideas, and is committed to helping others thrive. Typically, this position includes working one-on-one with individuals 1 to 3 times per week for 3-hour shifts. Scheduling is flexible based on staff availability and the needs of the individuals supported, with both full-time and part-time opportunities available. Most individuals supported are high functioning, with minimal to no behavioral or medication-related needs.

EXAMPLES OF WORK DUTIES: (Examples represent common responsibilities for the position. Responsibilities may be added or removed based on the needs of the individuals)

1. Support individuals in community-based activities such as budgeting, menu planning, shopping, and recreational participation.

2. Teach and assist individuals with self-care and daily living activities, both personally and within their environment, as needed.

3. Provide support to multiple individuals at varying times throughout the day.

4. Help maintain a clean, safe, and supportive environment for the individuals served.

5. Create an atmosphere that is warm, respectful, caring, and home-like, with minimal friction among individuals and staff.

6. Advocate for individuals’ rights and encourage positive decision-making.

7. Promote inclusion and active participation in the community and the broader community.

8. Communicate effectively with individuals served, co-workers, supervisors, parents, guardians, and other agencies.

9. Collaborate with individuals served, family members, consultants, and related staff to help plan and implement Individual Plans.

10. Follow established procedures and document information in a manner consistent with expectations outlined in the Individual Plan.

11. Demonstrate Woodhaven’s values and support person-centered practices in daily work.

12. Represent Woodhaven positively to organizations, individuals, and government officials.

13. Maintain confidentiality in accordance with Woodhaven policies, Department of Mental Health regulations, and federal and state laws.

14. Maintain a Missouri Class E driver’s license with an acceptable driving record.

15. Maintain active auto insurance.

16. Use a personal vehicle when required and submit mileage reimbursement requests as applicable.

17. Perform additional duties as needed or as assigned by a supervisor.

18. Adapt to schedule or work location changes as needed to support individuals served and organizational needs.

Why Join Woodhaven

At Woodhaven, we believe the meaningful work of supporting others begins with supporting our own team. We are committed to creating a workplace where employees feel valued, encouraged, and equipped to grow. That commitment shows up in the way we invest in your well-being, your professional development, and your future—so you can continue making a difference in the lives of the individuals and communities we serve.

• Earn up to 4.5 weeks of paid time off as a full-time employee, with a PTO cash-out option for added flexibility.
• Build long-term financial security through Woodhaven’s pension plan with a 3% employee contribution and an 11% employer contribution.
• Receive paid training for certifications and job-related development so you can feel confident and prepared in your role.
• Access performance-based bonus opportunities, including up to $500 quarterly bonuses for eligible positions and annual bonuses for professional roles.
• Earn up to $500 in referral bonuses for helping us grow a strong, mission-driven team.
• Explore tuition assistance opportunities if eligible, supporting your continued growth and career development.
• Use Rain Instant Pay for added flexibility and access to earned wages when needed.
• Choose from medical, vision, dental, and supplemental benefit options that support your overall well-being.
• Benefit from a Big Tree Medical Membership.
• Access 100% covered scans and many common surgeries through Valenz Health.
• Receive support through a free Employee Assistance Program (EAP) for employees and their families.
• Take advantage of pre-tax Healthcues benefits.
• Use Paytient with up to a $1,000 credit limit and 0% interest for eligible medical and veterinary expenses.

• A high school diploma or equivalent.
• Complete all onboarding tasks and submit all required documentation within 5 business days.
• Successfully complete New Hire Orientation and Training within 2 weeks.
• Red Cross CPR and First Aid
• Positive Behavior Interventions training
• Universal Precautions training
• Lifting training
• CPI certification with successful demonstration and understanding of course standards, principles, and strategies
• Instruction on basic state and federal laws relevant to organizational policies, procedures, rules, and regulations
• Maintain annual renewals for certifications and required in-service courses.
• Provide a valid Missouri Class E chauffeur’s license within the first 2 weeks of employment.
• Maintain an acceptable driving status according to Woodhaven Vehicle Use Procedure No. 1-8-3.
• Any exception to this requirement must be approved by the Director of Human Resources or the Director of Programs.
• Have reliable transportation and arrive on time for all scheduled shifts while following Woodhaven call-out procedures.
• Maintain a record free of Department of Mental Health disqualifying felonies.
• Unless an exception request has been approved by the Department of Mental Health, employees will be removed from payroll effective immediately.
• Be able to lift at least 50 pounds when required by the needs of the individuals served.
• See Human Resources or your immediate supervisor for specific homes where lifting is required.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.