B2B Collections Specialist

Job Description

Job Description

Company Overview

We are seeking an experienced B2B Collector. This role focuses on high-volume business-to-business collections, with responsibilities that include managing aging reports, overseeing credit approvals, and negotiating repayment plans.

Key Responsibilities

• Perform high-volume B2B collections, managing aging accounts while maintaining strong client relationships.
• Review and analyze aging reports, prioritizing outreach for delinquent accounts.
• Negotiate repayment plans and monitor payment compliance to ensure timely recovery.
• Manage credit approvals and monitor credit limits in accordance with company policies.
• Collaborate with internal departments to resolve billing disputes and escalate issues when necessary.
• Maintain accurate and detailed documentation of collection activities, communications, and payment arrangements.
• Utilize Microsoft Excel for tracking, reporting, and analyzing AR data.

Qualifications

• 3+ years of B2B collections experience, preferably in a fast-paced or high-volume environment.
• Strong proficiency in Microsoft Excel (pivot tables, VLOOKUPs, and reporting).
• Demonstrated experience with aging reports, credit approvals, and repayment negotiations.
• Excellent communication, customer service, and negotiation skills.
• Highly organized, detail-oriented, and capable of managing multiple priorities.
• Ability to work independently while meeting deadlines and performance goals.

Pay Details: $24.00 to $27.00 per hour

Search managed by: Megan Clark

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.