Call Center Associate
DigiDoc, Inc. dba Public Sector Solutions Group
REMOTE CALL CENTER AGENTS – UTILITY SUPPORT
PS2G is actively hiring individuals with strong customer service skills to support regulated utility programs. Candidates should be able to work comfortably in a fast-paced environment, follow structured protocols, and ensure accurate data entry.
What You Will Do
• Answer inbound calls related to billing inquiries, payments, outages, and account updates
• Accurately enter customer data into system records
• Follow established procedures, scripts, and compliance standards
• Assist customers with payment extensions and service options
• Support queue coverage during high-volume periods
What You Bring
• At least one year of customer service experience
• Strong verbal communication and active listening skills
• Ability to handle billing calculations and explain charges
• Comfort working with systems, desktop tools, and customer data
• Willingness to support extended hours during peak utility events
Bilingual Spanish speakers are encouraged to apply.
What PS2G Provides
• Remote equipment package (secured access, laptop, headset)
• Paid training including classroom learning and live-support nesting
• Ongoing development and performance support
• Long-term assignment stability and career mobility
Vacancy posted 19 hours ago
Similar jobs that could be interesting for youBased on the Call Center Associate in Baltimore, MD vacancy
$171.5k - $307.5k
Position Summary Associate Vice President, CCaaS & AI TransformationOur Deloitte Sales... ...help grow and deliver Deloitte’s Contact Center and Customer Service transformation... ...please direct your inquiries to the Global Call Center (GCC) at ****@*****.***...SuggestedWork experience placementLocal areaDeloitte
Baltimore, MD6 days ago$16 per hour
Call Center Associates-MUST LIVE IN MARYLAND Posted: 10/01/2026 Industry: Administrative Job Number: Call Center Reps - 25 needed - Train in Hunt Valley. Remote work after Training Pay Rate: $16 hourly Job Description Start Mid November Previous call center experience...SuggestedHourly payLive inLocal areaRemote workWork from home$16 per hour
Priority One Staffing Services is hiring Call Center Associates who must live in Maryland. The role starts mid November with 4-6 weeks of training, after which you’ll work remotely from home. Ideal candidates have prior call center or finance experience and are comfortable...SuggestedRemote jobHourly payLive inWork from home- ...Call Center Associate We are seeking a Call Center Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints...Suggested
- ...ensure that insurance is not only purchased, but truly aligned with each person’s unique financial journey. Role Description The Call Center Specialist identify and engage prospective clients through outbound calling campaigns to generate qualified sales opportunities....SuggestedFull time
Crossroads Insurance GRP
Baltimore, MD1 day ago $18.1 - $21.65 per hour
Pay Range $18.10 - $21.65 Purpose The Receiving Associate is responsible for assisting in the warehouse operations of the retail store. In addition, the Receiving Associate is responsible for unloading, auditing, and staging product to recover store inventory. Full...Full timePart timeMonday to Friday$19.5 per hour
...each day. That's where you come in. Store-in-Store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting... ...us know by emailing ****@*****.*** or calling (***) ***-****. Please note, this contact channel is not a means...Hourly payFull timeTemporary workPart timeWork experience placementLocal areaFlexible hours- ...Senior Associate, Development We are seeking an experienced Senior Associate, Development to join a mission-driven organization and play a key role in strengthening its fundraising and grants management efforts. This position is designed for a development professional...Full timeImmediate start
TalentRemedy
Baltimore, MD14 hours ago $235k - $420k
...As a former Big Law associate, I know firsthand how difficult it can be to navigate the lateral market without clear guidance. I went through the process myself and ultimately lateraled to an AmLaw 5 firm, which gives me a practical perspective on what actually matters...Work at officePathfinder Legal Placement
Baltimore, MD2 days ago- ...Financial Additions is assisting an established family office/investment firm in Washington DC looking for a Portfolio Analytics Associate to join their team. This is an in office position with a multi-billion investment firm. Portfolio Analytics Associate responsibilities...Work at office
Financial Additions
Baltimore, MD3 days ago $90k - $120k
...We are seeking a highly motivated Senior Associate with at least four years of experience in pharmaceutical pricing or deep healthcare industry expertise. The ideal candidate will possess a strong understanding of pricing metrics, reimbursement models, and rebate mechanics...Full timeWork at officeWork from homeFlexible hoursCapstone
Baltimore, MD2 days ago$365k
...We are working with a V50 firm that is seeking a mid to senior level associate to join an International Trade group in Washington, D.C. The associate will work on sanctions related matters. Ideal candidates will have: ~5+ years of law firm experience in sanctions...Full timeMcClure Harrison, Inc.
Baltimore, MD3 days ago- ...LHH is partnering with a highly regarded boutique law firm in Washington, DC seeking an associate to join its growing International Regulatory practice. This is an exceptional opportunity to work on sophisticated cross-border regulatory matters alongside experienced...Full timeLocal area
LHH
Baltimore, MD4 days ago $100k - $115k
...Associate, Real Estate Baltimore County, MD $100K – $115K Base + 25% Bonus + Equity We’re partnering with a high-growth, real estate platform that is expanding its footprint. This is a newly created role focused on one of the most exciting and rapidly...Legacy Search Advisors
Timonium, MD1 day ago- ...Artificial Intelligence Associate I About Komline As a pioneering leader at the forefront of advanced separation technologies, Komline has built a global reputation for its’ engineering excellence. Through a combination of innovative engineering, cutting-edge manufacturing...Full time
Komline
Baltimore, MD2 days ago - ...law firm in DC on on an exceptional opportunity for a Mid-Level Associate to join the firm's highly regarded Healthcare Practice. This... ...Advise healthcare providers, health systems, academic medical centers, and healthcare investors on regulatory matters. Counsel life...Full time
LHH
Baltimore, MD1 day ago - ...combined work with 1,500 plus clients, including companies, trade associations and non-governmental organizations, the Group is active in all... ...: Quickly and accurately respond to inquiries via phone call, email, Teams, and other communication channels. Administrative...Full timeTemporary workWork at officeLocal areaFlexible hours
PPHC
Baltimore, MD14 hours ago $135k - $165k
...LHH is supporting a private equity firm in their search for a Valuation Associate to support the assessment, monitoring, and reporting of portfolio valuations. Working alongside investment, operations, and leadership teams, this individual will play a key role in translating...Full timeTemporary workLocal areaLHH
Baltimore, MD14 hours ago$215k - $355k
...A leading Am Law firm is seeking a mid-level Antitrust Associate to join its highly regarded Antitrust practice in Washington, DC. This is an opportunity to join a sophisticated, broad-based antitrust practice handling matters across complex litigation, government investigations...Full timeFixed term contractInterlink Talent Solutions
Baltimore, MD4 days ago- ...opportunities, and health and wellness features that far exceed other buildings in the DC metropolitan area. Position Overview The Associate, Asset Management will support the financial and operational performance of the real estate portfolio. Reporting to the Vice...Full timeWork at officeRemote work
Macdonald & Company
Baltimore, MD3 days ago $50k - $90k
...Media Associate | Political Consulting Firm | DMV Area | Job ID: #3683573 Are you a communications professional with strong media relations skills and a passion for public affairs? A political consulting firm in the Washington, D.C. metropolitan area is seeking a Media...Republican Jobs
Baltimore, MD1 day ago- ...A top accounting and advisory firm is looking to add several people to their team at the senior associate and manager level before the end of the year. Position Overview Senior Associates and Managers will play a key role in delivering high-quality accounting and...
Main Line Search
Baltimore, MD3 days ago - ...digital advocacy campaigning, and compliance support. Our companies combined work with 1,500 plus clients, including companies, trade associations and non-governmental organizations, the Group is active in all major sectors of the economy, including healthcare and...Hourly payFull timeContract workTemporary workWork at officeLocal areaFlexible hours
PPHC
Baltimore, MD14 hours ago $90k - $130k
...We are in search of a Senior Associate with specialized expertise in energy policy, with a particular focus on oil & gas and geothermal energy . Senior Associates are responsible for developing unique investment ideas based on rigorous policy analysis and understanding...Full timeWork at officeWork from homeMonday to ThursdayFlexible hoursCapstone
Baltimore, MD2 days ago$65k - $80k
...multiple tasks. Primary Responsibilities: Act as Capstone’s official liaison with C-Suite executives, Congressional offices, associations, and more Grow Capstone’s network of experts Own stakeholder engagement during private equity projects Design and...Full timeTemporary workWork at officeLocal areaWork from homeFlexible hoursCapstone
Baltimore, MD4 days ago$77k - $202k
...ApplicableSpecialismOracleManagement LevelSenior AssociateJob Description & SummaryThe OpportunityAs an Oracle Utilities - Senior Associate, you will play a pivotal role in helping organizations leverage enterprise technology to achieve their digital goals and capitalize...Full timeH1bPwC
Baltimore, MD6 days ago$77k - $202k
...LevelSenior AssociateJob Description & SummaryThe OpportunityAs a Procurement Strategy and Strategic Sourcing - Value Capture Senior Associate you will analyze sourcing and procurement opportunities, develop value capture strategies, and help clients improve cost...Full timeContract workH1bPwC
Baltimore, MD7 days ago$75k - $125k
POSITION SUMMARY:Wealth Management Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As senior members of the service team, through regular interactions with clients,...Temporary workWork experience placementLocal areaWork visaMorgan Stanley
Baltimore, MD6 days ago$130k - $180k
...perspective and meaningful partnership so our clients can feel more confident. We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community....Full timeLocal areaRemote workWork from home1 day per weekT. Rowe Price
Baltimore, MD4 days ago$76k - $162.15k
...specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges... ...firm.KPMG is currently seeking a Senior Associate to join our State and Local Tax (SALT) practice... ...recruitment and hiring laws. No phone calls or agencies please.KPMG recruits on a rolling...Local areaKPMG
Baltimore, MD5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Associate. Be the first to apply!
Related searches
- patient safety associate Baltimore, MD
- social work associate Baltimore, MD
- center associate Baltimore, MD
- recruiting associate Baltimore, MD
- behavioral health associate Baltimore, MD
- design associate Baltimore, MD
- associate professional Baltimore, MD
- associate veterinarian Baltimore, MD
- strategy associate Baltimore, MD
- public health associate Baltimore, MD