Social Work Assistant - Ambulatory Care Clinics

Job Description The Harborview Medical Center – Social Work Department has an outstanding opportunity for a Social Work Assistant with the Ambulatory Care Clinics. Work Schedule Full-Time / 40 hours per week Day shift Position Highlights Provide services to HMC patients within assigned service area while adhering to the parameters of HMC policies and procedures and NASW Code of Ethics. Strong candidates will have experience assisting individuals to access medical and financial benefits via DSHS, Washington Health Plan Finder – Qualified Health Plans & Expanded Medicaid, the Social Security Administration, and Medicare. Primary Job Responsibilities Maintain working knowledge of basic medical conditions, terminology and community resources pertaining to assigned service area. Serve as an ambassador for the Social Work Department and promote effective working relationships within assigned service area. Complete timely documentation of social work activities and verbal communication to team members as appropriate. Comply with all aspects of HIPAA regulations. Maintain a working knowledge of SWA role across department. Provide assistance and advocacy to clinic patients in support of medical and financial benefits to reduce health disparities. Comprehensive assessment of individual patients’ financial needs and program eligibility, including medical coverage, medication coverage, food benefits, cash/income, co-pay assistance, HMC financial assistance. Advocate on patients’ behalf within the Social Security and DSHS systems, including accompanying and/or representing patients at Social Security or DSHS interviews as necessary. Maintain working knowledge of payer options and associated program requirements, to include commercial insurance, DSHS, Medicare, Washington Health Plan Finder – Qualified Health Plans & Expanded Medicaid, and disease‑specific programs. Develop, implement, and monitor individualized patient treatment plans to obtain and maintain benefits, including assisting patients in appealing denials. Advise and assist patients in understanding and managing HMC billing and HMC’s financial assistance program. Assist Clinic Social Workers as needed, specifically to follow‑up on referrals to in‑home services, transportation, housing navigation, Out of State Medicaid travel/lodging/transportation, and other community based programs. Required Position Qualifications Bachelor of Social Work or a Bachelor’s Degree in the behavioral sciences AND two years experience as a Social Work Assistant I or equivalent. OR an Associate of Arts Degree in the behavioral sciences AND four years of work experience as a Social Work Assistant I or equivalent. Compensation, Benefits and Position Details Pay Range Minimum: $32.82 hourly Pay Range Maximum: $51.42 hourly Other Compensation: – Benefits: For information about benefits for this position, visit Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full‑Time Equivalent): 100.00% Union/Bargaining Unit: SEIU 1199NW HMC Social Worker and Dietitian EEO Statement The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact Disability Services Office at View phone number on click.appcast.io or View email address on click.appcast.io. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law. The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information. #J-18808-Ljbffr University of Washington