Manager, Branch Operations - Motion Solutions

Job Description

Job Description

The Manager, Motion Solutions Branch Operations leads the day-to-day operations and overall performance of the branch/COE facility, with responsibility for operational execution, customer satisfaction, team leadership, and financial performance. This role partners closely with key stakeholders to prioritize work, resolve issues, and ensure the efficient, profitable delivery of high-quality value-add solutions and related services. This role also oversees production performance, staffing, inventory, operating costs, policy and safety compliance, branch reporting, and continuous improvement efforts to support on time, on quality and profitable delivery as well as sustained branch growth.

Salary: $100,000 - $115,00 Annually | DOE

Primary Duties:

• Lead day-to-day branch and COE operations with responsibility for service, quality, delivery, customer satisfaction, and overall branch performance.
• Manage branch personnel directly or indirectly, including staffing, scheduling, coaching, performance management, and annual reviews.
• Partners with Engineering, Customer Service, Manufacturing, Sales Managers, District Managers, and Branch Managers to prioritize work, communicate status, resolve issues, and align resources with customer and business needs.
• Support sales, marketing, and customer service efforts related to the branch value-add technologies while strengthening customer and vendor relationships.
• Develop schedules, monitor workloads, and coordinate daily production and field activities to ensure on-time, profitable delivery.
• Support branch budgeting, approve purchases as assigned, monitor inventory levels, and track operating costs and production metrics.
• Establish, maintain, and improve processes and procedures that promote safety, quality, efficiency, and continuous improvement.
• Ensure compliance with company policies, safety regulations, and applicable operational standards, while maintaining a safe, clean, and organized work environment.
• Respond promptly to customer issues, support cross-functional problem-solving, and drive resolutions that protect customer satisfaction and branch results.
• Coordinate maintenance and readiness of tools, equipment, and facility resources needed to support operations.
• Prepare and communicate updates and reports to leadership regarding branch performance, production needs, risks, and improvement opportunities.
• Other duties as assigned.

Education and Experience:

• Bachelor’s degree or equivalent work experience required; Minimum of 8 years of progressively responsible experience in branch operations, manufacturing, or industrial leadership roles preferred.
• Proven experience working with senior leadership and contributing to broader organizational initiatives.
• Strong background in budget management, project execution, and cross-functional collaboration.
• Minimum of 3 years of experience leading employees and making personnel decisions.

Knowledge, Skills, and Abilities

• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements within their team or department.
• Balances competing priorities while driving operational efficiency and quality.
• Ability to set operational objectives, develop work plans, and delegate assignments across managers, supervisors, and individual contributors.
• Ability to lead operations with accountability for results measured against established objectives.
• Knowledge of developing, implementing, and improving policies and procedures that support safe and effective operations.
• High level of operational and organizational knowledge gained through extensive professional experience.
• Ability to plan, prioritize, and direct the work of employees across the area of responsibility.
• Ability to partner with senior leadership on strategic planning and budget development.
• Ability to provide guidance on broader organizational initiatives within area of expertise.
• Strong leadership, decision-making, and team-building skills, with the ability to foster collaboration and accountability.
• Excellent written and verbal communication skills, including the ability to prepare reports, procedures, and business correspondence and present information clearly to customers, employees, and leadership.
• Strong organizational, project management, and prioritization skills, with the ability to manage multiple demands in a fast-paced environment.
• Strong strategic, analytical, and critical thinking skills, with the ability to interpret business, technical, and operational information and apply sound judgment.
• Working knowledge of fabrication process and implementation of electronic components with the assistance of subject matter experts.
• Proficiency with Microsoft Office and ERP systems such as Epicor Prophet 21 or P21.
• Ability to communicate and collaborate effectively with customers, vendors, and internal teams while maintaining a professional, service-oriented approach.

Physical Demands and Work Environment:

The essential functions of this position require the employee to perform the following physical activities and work in the following environments:

• Work environments may include warehouses with moving equipment, fluctuating temperatures, and varied storage arrangements, as well as offices, manufacturing facilities, machine shops, agricultural operations, and customer sites.
• Ability to lift and carry up to 70 pounds is required.
• Physical activities may include stooping, reaching above shoulder level, pushing, pulling, prolonged walking or standing on concrete flooring, and climbing ladders as needed.
• The physical demands and work environment described here are representative of those employees encounter while performing the essential functions of the position.
• Must be physically present in the office or branch as needed to perform the essential functions of the role.
• Regular and reliable attendance is required.

Additional Information:

MFCP participates in E-Verify.

Candidates are subject to pre-employment criminal background screening, drug screening, DMV record review, and reference checks.