Senior Specialist, Master Data Quality Management, Hybrid

Job Description

As part of the Global Clinical Supplies (GCS) Organization, the Sr. Specialist, Master Data Quality Management is responsible for driving data quality, governance, stewardship, and operational excellence across critical master data domains supporting Global Clinical Supply Operations (GCSO). This role helps ensure that master data is accurate, complete, compliant, and fit-for-purpose to support planning, manufacturing, packaging, distribution, regulatory compliance, and business decision-making. The individual partners with Data Owners, Process Stewards, IT, Business Operations, and Analytics teams to establish data quality controls, monitor performance through dashboards and Key Performance Indicators (KPIs), facilitate remediation, and support continuous improvement initiatives. The role is a key contributor to our Company's Data Governance program and digital transformation strategy.

Primary Responsibilities

Master Data Quality Management

• Executes quality monitoring, reviews rule compliance.
• Investigates exceptions, supports root cause analysis.
• Coordinates issue remediation.

Data Governance and Stewardship

• Participates in governance forums, supports standards and metadata, promotes accountability, and works with data owners and process stewards.

Reporting and Analytics

• Maintains dashboards, scorecards, KPI reporting, trend analysis, and leadership-ready insights on data quality performance.

Compliance and Risk Management

• Supports Good (anything) Practices (GxP) compliant data processes, Attributable, Legible, Contemporaneous, Original, Accurate, Complete, Consistent, Enduring and Available (ALCOA+) data integrity expectations, audit readiness, documentation, escalation, and Corrective And Prevention Action (CAPA) related follow-up.

Process Improvement and Digital Enablement

• Identify opportunities to improve point-of-entry controls, reduce manual work, standardize workflows, and support Master Data Management (MDM) tool and (Systems Applications and Products In Data Processing) SAP transformation initiatives.

Detailed Responsibilities

Master Data Quality Management

• Execute and maintain data quality monitoring processes for material master and related master data domains.
• Monitor adherence to approved data quality rules, standards, and governance requirements.
• Identify, investigate, and resolve data quality exceptions through root cause analysis.
• Coordinate remediation activities with Data Owners and Business Stakeholders.
• Maintain data quality thresholds, scorecards, and performance metrics.
• Support periodic review and optimization of data validation rules and controls.

Data Governance and Stewardship

• Serve as a Master Data Steward for assigned data domains.
• Ensure compliance with enterprise Data Governance standards and operating procedures.
• Participate in Data Governance Councils, Community of Practice forums, and stewardship meetings.
• Facilitate ownership assignment and accountability for data quality issues.
• Assist with development and maintenance of business definitions, metadata, and data standards.
• Promote adoption of governance policies across global teams.

Data Quality Reporting and Analytics

• Develop and maintain operational dashboards and KPI reports.
• Analyze trends, recurring issues, and compliance risks.
• Provide actionable insights and recommendations to stakeholders.
• Support executive reporting related to data quality performance, remediation progress, and governance effectiveness.
• Partner with analytics teams to enhance automated monitoring and reporting capabilities.

Compliance and Risk Management

• Support GxP-compliant master data processes and controls.
• Ensure adherence to ALCOA+, data integrity, and audit readiness requirements.
• Assist with internal and external audits related to master data management.
• Document investigations, corrective actions, and preventive actions associated with data quality issues.
• Monitor compliance risks and escalate issues appropriately.

Process Improvement and Digital Enablement

• Identify opportunities to reduce manual effort and improve data quality at the point of entry.
• Support implementation and enhancement of Master Data Management tools and workflow solutions.
• Participate in data governance transformation initiatives.
• Drive automation and standardization opportunities within master data processes.
• Contribute to SAP Enterprise Core Component (ECC) and SAP S/4HANA master data improvement initiatives.

Leadership Competencies

• Strong analytical and problem-solving skills.
• Excellent stakeholder management and cross-functional collaboration capabilities.
• Effective written, verbal, and presentation communication skills.
• Ability to influence without authority in a global matrixed environment.
• Continuous improvement mindset with pragmatic execution discipline.
• Strong organizational and prioritization skills.
• Ability to work effectively with global, regional, site-based, technical, and business teams.

Key Performance Indicators

• Data Quality Rule Compliance percentage.
• Critical data defect reduction.
• Data remediation cycle time.
• Audit findings related to master data.
• Governance meeting participation and closure rate.
• Dashboard adoption and utilization of metrics.
• Reduction in manual corrections and rework.
• On-time resolution of data quality incidents.

Required and Preferred Qualifications

Education

• Bachelor's degree in Supply Chain Management, Information Systems, Data Management, Engineering, Life Sciences, Business Administration, or a related discipline.

Experience

• 5+ years in Master Data Management, Data Governance, Data Quality Management, or ERP business processes.
• 3+ years working with SAP ECC and/or SAP S/4HANA, data stewardship, and reporting or analytics.

Technical Skills

• SAP ECC / SAP S/4HANA, MDM principles, data quality methodologies, data governance frameworks, Power BI, Databricks, Streamlit, Tableau preferred, Microsoft Office, advanced Excel, data analysis, and visualization.

Preferred Qualifications

• Experience with SAP MDG, Informatica IDQ, Syniti, or SimpleMDG; or equivalent; DAMA/CDMP or comparable data governance certification; regulated and pharma (life sciences) industry experience.

Clinicaltrialjobs

Required Skills:

Adaptability, Business Management, Change Management, Clinical Supply Chain Management, Cross-Functional Leadership, Data Analysis, Data Governance, Data Quality, Good Manufacturing Practices (GMP), Interpersonal Relationships, Key Performance Indicators (KPI), Project Management, Reporting Tools, Standards Compliance

Preferred Skills:

Continuous Improvement, Leadership

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As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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The salary range for this role is

$117,000.00 - $184,200.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at

You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

08/24/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.