Case Manager

Position Title: Transitional Housing Case Manager Date: 09/1/2019 FLSA Status: Full Time, Exempt Supervised By: Program Director Primary Responsibilities Under the supervision of the Program Director, provides a safe, supportive and healthy environment for residents; assists residents address issues that affect stability and quality of life while developing skills to live independently; facilitates the transition of residents to permanent housing as rapidly as possible. Essential Duties Promote housing and medical stability; address issues that affect medical, behavioral health, addiction, income and housing stability; assist residents with setting goals towards independent living; provide regular counseling to track progress on housing plans and amend plan as needed; provide housing case management services; provide tenancy skills, and, facilitate and coordinate linkages to supportive services, and provide advocacy as needed. Develop housing plans with participants with the primary goal of securing permanent housing as rapidly as possible and helping participants build motivation for change. Refer participant to services that address physical health, mental health, addiction, legal and financial needs; assist participant with obtaining identification and other necessary documents; financial assistance, financial literacy services, education, vocational and employment opportunities; food banks and thrift stores; and permanent housing assistance programs. Knowledgeable of contract requirements (eligibility, record keeping, reporting, etc.), program policies and procedures, and the Program Requirements/House Rules. Strictly and fairly enforce the program rules and initiate disciplinary action when warranted; in coordination with Transitional Housing Manager and Clinical Program Director, determine whether a resident’s behavior is appropriate for continued residency. Conduct weekly meetings with participants: update on activities and events, interpret rules, hear resident concerns and build a sense of community among residents. Maintain up-to-date documentation; ensure that records are in compliance with contract requirements. Ensure participant confidentiality. Assist the Program Director as needed with the operations of facility. Coordinate with GHP housing navigator to assist participant with completing housing applications, identifying and viewing apartments and meeting with landlords/property managers. Other Duties Assist the Executive Director, Clinical Program Director and Program Director in their duties as required. Represent Gregory House Programs in the community as requested and maintain good working relations with other agencies. Working Conditions Transitional shelter, in/outdoors, air‑conditioned rooms. Work Hours 4‑day work week, 10 hours a day; Monday to Thursday 10 a.m. to 7 p.m. or 5‑day work week, 8 hours a day; Thursday to Monday 9 a.m. to 5 p.m. Equipment Use Standard office equipment, company vehicle. Physical, Mental, and Communication Demands Requires use of discretion and judgment; requires working to established procedures, maintaining reliable work attendance; may require working under minimal supervision; requires verbal communication skills and following oral and written instructions; some heavy lifting; ability to climb stairs, and lift 30 pounds. Skills/Knowledge Requires excellent communication skills in written and spoken word; proficiency using standard technology including Microsoft Office, online data collection systems and conducting online research. Valid driver’s license required and clean driving record required. Education/Experience Requires BS/BA degree, or equivalent experience. Requires three years of experience working with people experiencing or have a history of homelessness, HIV, mental illness, and/or substance use disorders. Requires ability to resolve conflict within a housing facility context. Employment Type Full Time Compensation $48,000.00 to $52,000.00 / Year 200 North Vineyard Boulevard | Suite A310 | 96817 View phone number on click.appcast.io #J-18808-Ljbffr