Digital Performance Analyst

Digital Performance Analyst

The Digital Performance Analyst will support the Digital Marketing and Digital Product teams by turning data into clear, actionable insights that drive revenue, conversion, and fan engagement across web, mobile, apps, paid media, SMS, email, and lifecycle channels. This role partners closely with leaders across Acquisition, Lifecycle, UX/UI, Digital Product, CRM, and Finance to ensure decisions are grounded in accurate data and meaningful analysis. This is not a reporting-only role. The Digital Performance Analyst is expected to proactively identify opportunities, flag risks, and help teams understand what is happening, why it's happening, and what to do next. This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL.

Responsibilities

• Business & Revenue Analytics
• Optimization & Experimentation
• Acquisition, Lifecycle & Media Support
• Data Quality, Governance & Measurement
• Executive & Cross-Functional Insights

Qualifications

• 4 - 7+ years of experience in digital analytics, business intelligence, or performance analysis
• Strong experience with web and app analytics, conversion funnels, and experimentation
• Experience supporting marketing, eCommerce, and digital product teams
• Familiarity with data governance concepts, KPI standardization, and measurement best practices
• Strong communication skills and the ability to influence without authority
• Curious, proactive, and business-minded
• Comfortable navigating ambiguity and imperfect data
• Able to balance speed with rigor in a fast-paced environment
• Effective working across multiple brands, products, and stakeholders
• Advanced proficiency in both Google Analytics 4 and Adobe Analytics
• Experience in using PowerBI, Looker studio, Databricks, or similar for generating or supporting dashboard creation
• Expertise with reporting on data through platforms like HubSpot, Google Ads, Meta.
• Advanced SQL skills with working knowledge of Databricks

Featured Benefits

• Medical, dental, and vision insurance
• Life insurance (including voluntary coverage for spouses and children)
• Long-term disability insurance
• Ticket benefits for events including Miami Dolphins games, the Formula 1 Crypto.com Miami Grand Prix, and the Miami Open
• Employee gym, subsidized lunch program, and discounts on a variety of products and services
• 401k, paid time off (PTO), and company holidays