Master Data Manager

WMS Master Data & Downstream Data Integrations Lead Consultant

Patient CRM & Data Ecosystem

Position Summary

The Master Data & Data Integrations Lead Consultant is responsible for defining, designing, and executing the end-to-end patient data architecture, master data strategy, and integration framework supporting the Patient CRM ecosystem. This role serves as the business lead for CRM data modeling, patient identity management, data migration, data aggregators, downstream integrations, and master data governance across patient, provider, payer, product, and site domains.

The role partners closely with business, CRM platform teams, MDM teams, integration architects, data engineering, analytics, reporting, privacy, and external vendors to establish a trusted, scalable, and compliant patient data foundation for the withMe ecosystem and future patient engagement capabilities

Key Responsibilities

1. Patient MDM Strategy & Identity Management

2. Enterprise Master Data Governance for patient CRM

3. Data Integrations & Aggregator Management

4. Data Intake & Update Governance

5. Downstream Reporting & Data Sharing Strategy

6. Strategic Advisory & Innovation

Qualifications

Required

• Bachelor's degree in Information Systems, Data Management, Healthcare, Life Sciences, or related discipline.
• 10+ years of experience in:
• Master Data Management
• Data Integration
• Data Migration
• CRM Data Architecture
• Healthcare or Life Sciences data ecosystems
• Strong experience with:
• Salesforce Health Cloud/Life Sciences Cloud
• MDM platforms
• Patient identity management
• Data integration architectures
• Vendor onboarding and data exchange models

Preferred

• Patient Services / Hub Operations experience.
• Knowledge of HIPAA, consent, PHI governance, and regulatory requirements.
• Experience with data aggregators, specialty pharmacies, PSPs, and patient support ecosystems.